hello all,
on November 16th I've done a 1-click upgrade from Prestashop version 1.7.4.4 to 1.7.8.1.
Mainly the update went well, some small finetuning that I did linked to the layout.
Just 1 point what is not working, issue with the mails, when placing aan order, the client nor we are receiving the order mail.
In the e-mail settings, I took all the input from One.com
but I'm still getting the below error:
Error: check the mailconfiguration
Connection to tcp://send.one.com:465 Timed Out
below the setting that I keyed in:
e-maildomain --> empty
SMTP-sever --> mailout.one.com, also tried with send.one.com
SMTP-username --> mailadres from One.com hosting
SMTP-password --> password from the mail (password reset has already been done)
Encryption --> TLS (also tried SSL)
Poort --> 465
I also keyed-in the details from our Telenet mail, but the same message over here.
does anybody know what it could be?
of what the issue is?
thanks in advanced
Kind regards
Ken