branel Posted November 21, 2021 Share Posted November 21, 2021 Hi! I am new prestashop user and have just setup my store. I have problem with prestashop metrics. It was working from beggining but from yesterday it stopped working. I am running prestashop 1.7.8.1 and "Dashboard" page is completly empty. When I inspect i get error: Uncaught Error: Malformed UTF-8 data at Object.stringify (chunk-vendor-metrics.2.4.1.js:82) at init.toString (chunk-vendor-metrics.2.4.1.js:82) at me.value (chunk-vendor-metrics.2.4.1.js:81) at Object.getItem (app-metrics.2.4.1.js:35) at r (chunk-vendor-metrics.2.4.1.js:87) at p (chunk-vendor-metrics.2.4.1.js:87) at chunk-vendor-metrics.2.4.1.js:87 at chunk-vendor-metrics.2.4.1.js:87 at Array.forEach (<anonymous>) at new Wr (chunk-vendor-metrics.2.4.1.js:87) It was same on version 1.7.8.0. I tried to delete prestashop metric module and install it again, cleared cache and nothing helps. Does anyone have some idea what is the problem? Thanks for helping me! Link to comment Share on other sites More sharing options...
w3bsolutions Posted November 23, 2021 Share Posted November 23, 2021 Clear your local storage and refresh. If you don't know how, clear all your cache and it should also work. The entry below (example in Safari) is the problematic one: Link to comment Share on other sites More sharing options...
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