annavanna Posted November 19, 2021 Share Posted November 19, 2021 Hi, I installed Email alerts on prestashop 1.7.7.5 but it doesn't work. I read that someone solved by inserting the missing folder of all installed languages, I tried but it didn't work. The site's e-mail is working fine and it sends messages to customers who place orders, but I am not receiving any notification because mail alerts are not working. I ask you how I can solve. Thanks for your answer Link to comment Share on other sites More sharing options...
Mr Rick Posted November 24, 2021 Share Posted November 24, 2021 Hi, Did you checked the email log in Advance Parameters - Email ? Link to comment Share on other sites More sharing options...
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