We daily have customers who cannot choose a carrier. I managed to find a repro, but unable to setup debugging in VS code due to the old PHP version.
Repro:
- Add an item to the chart
- Checkout the shopping chart
- Add your personal info (as a guest), click continue
- Add your address, click continue
- Carriers show up. 👍
- Go back to address and click edit, then continue
- (you now got 2 addresses, could be the root cause, but you can still choose carrier 👍)
- Click personal info, click the terms and conditions again and continue
- Now the carriers are gone and you have to start over to get it working again.
Anyone seen this before, or idea what is wrong. Most customers can do a checkout successful, but we see the issue every day.
Version: 1.7.2.4
Thanks
Kim