Falcaol Posted November 15, 2021 Share Posted November 15, 2021 (edited) Hello, I'm on PS 1.6.1.18, Paypal is on 3.11.6 and PHP on 5.6 When I buy on my site, at the end of the transaction I come across a 500 error and when I refresh this error message appears Quote Error occurred: Veuillez contacter le marchant: <b>PayPal response:</b> BILLINGAGREEMENTACCEPTEDSTATUS -> 0 CHECKOUTSTATUS -> PaymentActionCompleted TIMESTAMP -> 2021-11-15T09:18:36Z EMAIL -> [email protected] PAYERID -> VSAHKY4ZYPXJ2 PAYERSTATUS -> verified FIRSTNAME -> LASTNAME -> COUNTRYCODE -> BE SHIPTONAME -> SHIPTOSTREET -> SHIPTOCITY -> SHIPTOZIP -> SHIPTOCOUNTRYCODE -> BE SHIPTOPHONENUM -> 071463400 SHIPTOCOUNTRYNAME -> Belgium ADDRESSSTATUS -> Confirmed CURRENCYCODE -> EUR AMT -> 0.01 ITEMAMT -> 0.01 SHIPPINGAMT -> 0.00 HANDLINGAMT -> 0.00 TAXAMT -> 0.00 INSURANCEAMT -> 0.00 SHIPDISCAMT -> 0.00 TRANSACTIONID -> 2W507253DM3427109 INSURANCEOPTIONOFFERED -> false L_NAME0 -> test L_NAME1 -> RETRAIT EN MAGASIN L_NUMBER0 -> 2259 L_NUMBER1 -> 1 L_QTY0 -> 1 L_QTY1 -> 1 L_TAXAMT0 -> 0.00 L_TAXAMT1 -> 0.00 L_AMT0 -> 0.01 L_AMT1 -> 0.00 L_DESC0 -> ... PAYMENTREQUEST_0_CURRENCYCODE -> EUR PAYMENTREQUEST_0_AMT -> 0.01 PAYMENTREQUEST_0_ITEMAMT -> 0.01 PAYMENTREQUEST_0_SHIPPINGAMT -> 0.00 PAYMENTREQUEST_0_HANDLINGAMT -> 0.00 PAYMENTREQUEST_0_TAXAMT -> 0.00 PAYMENTREQUEST_0_INSURANCEAMT -> 0.00 PAYMENTREQUEST_0_SHIPDISCAMT -> 0.00 PAYMENTREQUEST_0_TRANSACTIONID -> 2W507253DM3427109 PAYMENTREQUEST_0_SELLERPAYPALACCOUNTID -> [email protected] PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED -> false PAYMENTREQUEST_0_SHIPTONAME -> PAYMENTREQUEST_0_SHIPTOSTREET -> PAYMENTREQUEST_0_SHIPTOCITY -> PAYMENTREQUEST_0_SHIPTOZIP -> PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE -> BE PAYMENTREQUEST_0_SHIPTOPHONENUM -> PAYMENTREQUEST_0_SHIPTOCOUNTRYNAME -> Belgium PAYMENTREQUEST_0_ADDRESSSTATUS -> Confirmed L_PAYMENTREQUEST_0_NAME0 -> test L_PAYMENTREQUEST_0_NAME1 -> RETRAIT EN MAGASIN L_PAYMENTREQUEST_0_NUMBER0 -> 2259 L_PAYMENTREQUEST_0_NUMBER1 -> 1 L_PAYMENTREQUEST_0_QTY0 -> 1 L_PAYMENTREQUEST_0_QTY1 -> 1 L_PAYMENTREQUEST_0_TAXAMT0 -> 0.00 L_PAYMENTREQUEST_0_TAXAMT1 -> 0.00 L_PAYMENTREQUEST_0_AMT0 -> 0.01 L_PAYMENTREQUEST_0_AMT1 -> 0.00 L_PAYMENTREQUEST_0_DESC0 -> ... PAYMENTREQUESTINFO_0_TRANSACTIONID -> 2W507253DM3427109 PAYMENTREQUESTINFO_0_ERRORCODE -> 0 Cart changed since the last checkout express, please make a new Paypal checkout payment The payment is completed , my account is debited and the money is sent to the Paypal. I tried a few solutions (permission of the paypal folder in 755, eBay uninstalled, ...) but nothing works ... Could you help me please? Ps : Sorry for my bad english Falcaol Edited November 15, 2021 by Falcaol (see edit history) Link to comment Share on other sites More sharing options...
Falcaol Posted November 15, 2021 Author Share Posted November 15, 2021 I just enable dev mode This is the error Fatal error: Uncaught exception 'ImagickException' with message 'WriteBlob Failed `/home/telecoms/www/ps/cache/tcpdf/mska_18e1796546533ad049d4896157c88d67' @ error/png.c/MagickPNGErrorHandler/1643' in /home/telecoms/www/ps/tools/tcpdf/tcpdf.php:8618 Stack trace: #0 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(8618): Imagick->writeimage('/home/telecoms/...') #1 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(8078): TCPDF->ImagePngAlpha('/home/telecoms/...', 11.121833333333, -26.852305555556, 230, 116, 69.947318007664, 35.277777777778, 'PNG', '', 'B', false, 300, '', '18e1796546533ad...') #2 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(23818): TCPDF->Image('/home/telecoms/...', 11.121833333333, -26.852305555556, 69.947318007664, 35.277777777778, '', '', 'B', false, 300, '', false, false, 0, false, false, true) #3 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(23214): TCPDF->openHTMLTagHandler(Array, 2, true) #4 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(6724): TCPDF->writeHTML('<cssarray>a:0:{...', true, false, true, true, '') #5 / in /home/telecoms/www/ps/tools/tcpdf/tcpdf.php on line 8618 Link to comment Share on other sites More sharing options...
SliderFlash Posted November 16, 2021 Share Posted November 16, 2021 have you cleared cache ? and php 5.6 I think is already outdated. Link to comment Share on other sites More sharing options...
ComGrafPL Posted November 16, 2021 Share Posted November 16, 2021 On 11/15/2021 at 12:25 PM, Falcaol said: I just enable dev mode This is the error Fatal error: Uncaught exception 'ImagickException' with message 'WriteBlob Failed `/home/telecoms/www/ps/cache/tcpdf/mska_18e1796546533ad049d4896157c88d67' @ error/png.c/MagickPNGErrorHandler/1643' in /home/telecoms/www/ps/tools/tcpdf/tcpdf.php:8618 Stack trace: #0 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(8618): Imagick->writeimage('/home/telecoms/...') #1 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(8078): TCPDF->ImagePngAlpha('/home/telecoms/...', 11.121833333333, -26.852305555556, 230, 116, 69.947318007664, 35.277777777778, 'PNG', '', 'B', false, 300, '', '18e1796546533ad...') #2 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(23818): TCPDF->Image('/home/telecoms/...', 11.121833333333, -26.852305555556, 69.947318007664, 35.277777777778, '', '', 'B', false, 300, '', false, false, 0, false, false, true) #3 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(23214): TCPDF->openHTMLTagHandler(Array, 2, true) #4 /home/telecoms/www/ps/tools/tcpdf/tcpdf.php(6724): TCPDF->writeHTML('<cssarray>a:0:{...', true, false, true, true, '') #5 / in /home/telecoms/www/ps/tools/tcpdf/tcpdf.php on line 8618 Try with: Orders-> Invoices tab. Find option and turn off invoices and or turn off images on invoices. Save. Clear cache. Link to comment Share on other sites More sharing options...
Falcaol Posted November 19, 2021 Author Share Posted November 19, 2021 Thanks for your help all ! I solved the problem , I replaced /cache/tcpdf folder by a clean one And had to change /tools/tcpdf/tcpdf.php folder permission ( 755 ) Link to comment Share on other sites More sharing options...
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