vrblasasn Posted October 26, 2021 Share Posted October 26, 2021 I'm trying to upload a .zip file as a downloadable product. when i click the save icon, the web browser spins for a while and then times out. is there to fix this? Link to comment Share on other sites More sharing options...
El Patron Posted October 28, 2021 Share Posted October 28, 2021 Hi, enable PS Debug mode and recreate to see if error posted. Link to comment Share on other sites More sharing options...
vrblasasn Posted November 11, 2021 Author Share Posted November 11, 2021 On 10/27/2021 at 3:14 AM, ndiaga said: Hi, The file might be too big or the server maximum waiting time may s also be too small. Verify both . what is the max size for a virtual product size? I change the max file upload size on the server to 1gig, and prestashop is still telling me the max file size exceeds the server max file size. the file is 647megs Link to comment Share on other sites More sharing options...
vrblasasn Posted November 11, 2021 Author Share Posted November 11, 2021 On 10/28/2021 at 5:36 AM, El Patron said: Hi, enable PS Debug mode and recreate to see if error posted. where would the error reports show up? Link to comment Share on other sites More sharing options...
musicmaster Posted November 14, 2021 Share Posted November 14, 2021 Note that Prestashop itself has also a limit. It is on the page Advanced Parameters -> Administration 1 Link to comment Share on other sites More sharing options...
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