Unable to edit Page Content, Product Titles, Product Summary, Etc after upgrading from 1.7.6.0 to 1.7.8.0

[xlinegraphics]

Hello.  I recently did an upgrade from 1.7.6.0 to 1.7.8.0 and I've lost the ability to update text related to Page Content, Product Titles, Product Summary, etc.  The entire box that I would type in has disappeared.  I heard that this can be caused by language issues, so I did an update to English and that did not fix the issue.  I restored back to 1.7.6.0 and the text boxes reappeared.  I then upgraded again and they disappeared again.  Can someone help point me in the right direction?

[seb1003]

Hello, I had the same issue. I just cleared the cache manually (FTP) (var/cache).  

[anto2812]

8 hours ago, seb1003 said:

Hello, I had the same issue. I just cleared the cache manually (FTP) (var/cache).  

not working for me

[El Patron]

Hi, I recommend searching for this issue on PS github.  This is where PS developers work.  This is also where 'everyone' should first search for bug or report new but.

https://github.com/PrestaShop/PrestaShop

 

[927937_1508425210]

I had this problem, too.  The browser development console showed

 

Uncaught Error: Could not find control by type: button
    create https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    t https://the-site.com/js/tiny_mce/themes/modern/theme.min.js:1
    jt https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    t https://the-site.com/js/tiny_mce/themes/modern/theme.min.js:1
    t https://the-site.com/js/tiny_mce/themes/modern/theme.min.js:1
    a https://the-site.com/js/tiny_mce/themes/modern/theme.min.js:1
    renderUI https://the-site.com/js/tiny_mce/themes/modern/theme.min.js:1
    _w https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    Aw https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    Ow https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    u https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    jt https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    u https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    n https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2
    onload https://the-site.com/admin123456/index.php/sell/catalog/products/146?_token=wg42Pj_SDFDSFSDFSDF_bbbttttb_XqX#tab-step1 line 2 > injectedScript:2

 

The problem rises from the "modern" theme of the tiny_mce editor.

I worked around it by selecting the "mobile" theme by default.  This description seems long, but that's because I include all the precautions etc...  In reality it shouldn't take more than a minute.

1. confirm initial situation: from the catalog, open a product for editing
   1. you can't see the Summary edit field
   2. in your browser console (press F12 on most browsers) you see above error
2. apply workaround
   1. find the tiny_mce javascript file (js/tiny_mce/tinymce.min.js)
   2. back it up (I don't know how stupid you are.  I screw things up regularly, so I backed it up)
   3. find the word "modern"; change it into "mobile"; save the file  (note: this is _minified_ javascript; you will really want to use CTRL+F to find the word.)
3. confirm success: reload your 'edit product' tab
   1. You _can_ see all these edit fields; they look a bit funny, but they work (click around, pretend you're on a mobile phone)

 

It creates a funny-looking layout, but at least it works.

Edited November 8, 2021 by 927937_1508425210
anonymization (see edit history)

[prestacoco]

Recently I had the same problem after upgrading from 1.7.3 to 1.7.8.
I cleared the cache of my browser then it worked. Some js files were cached by the browser.

[quardas]

Simply replace tinymce.min.js (as mentioned before) file with that file from the previous version of PrestaShop. In my case I have switched tinymce 4.9.11 via 4.0.16 and it works perfect.