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Taleeia

Taleeia

Stevell, I think you misunderstand this is far more complex of a question then your answer. As

musicmaster has said above "When you request a refund it is just a request. It is up to the owner of the webshop to actually transfer the money."  I was in the orders section and accidentaly clicked refund on some ones order.

They get a email that they have been refunded but no money has been refunded. Since I have done this. I want to know if this does any more then just send a email to my client. I have checked and no money has left my payment processor or my account for that matter. but did this get marked as refuned in my statistics? on prestashop does this mess up my numbers. for example the order was aprox $60. did 60 get accounted  in the orders someplace in prestashop?  If so how do I reverse this so my taxs and numbers are normal.

Taleeia

Taleeia

Stevell, I think you misunderstand As

musicmaster has said above "When you request a refund it is just a request. It is up to the owner of the webshop to actually transfer the money."  I was in the orders section and accidentaly clicked refund on some ones order.

They get a email that they have been refunded but no money has been refunded.

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