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Visitors data saving problem on database


sabino.sibillano

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58 minutes ago, sabino.sibillano said:

Hi everyone!

my presta db don't save id_customer on ps_guest table.

So when customer is online on my webshop i lost all info about conncection

can you help me please?

thanks so much!!! :)

My advice: turn on debug mode and insert an error message here.
You do not write all the information.
Exact version of Prestashoo, PHP version, if an upgrade was done, etc ...

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44 minutes ago, raudsepp said:

It registers id_customer of logout user as 0.

Look my table.

image.thumb.png.7a91daec927280e11a1a8d2f6a73274a.png

I think i have problem with registered users. when i test a session like registered user, on this table, customer id is always 0. infact, also on prestashop admin panel, last visit field bring the first login instead the last login :(

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2 minutes ago, WebSoft said:

My advice: turn on debug mode and insert an error message here.
You do not write all the information.
Exact version of Prestashoo, PHP version, if an upgrade was done, etc ...

No errors on debug mode.

prestashop version 1.7.6.9

php 7.3.24

no upgrade because i code a little part of program

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