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[SOLVED] Cannot access backoffice because of admin panel language change


IuliaM

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Hello,

I have an issue, I cannot access my back-office anymore.

I have Prestashop 1.7.7 installed.

I have just changed for the SuperAdmin profile the language for the admin panel into English. Immediately I had an error saying I don't have US installed and since then I cannot access the back-office anymore.

Can you please tell me how can I manually install US language on the server or how to "choose" the previous default language (Romanian) ?

Thank you for you support!

Iulia

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Hi

and welcome to the forum. If you can not access back-office you could try to manually change back language in database.

Check your hosting and there should be some section with databases, most likely phpMyAdmin. Open table you use for PrestaShop,

find table ps_employee (ps_ is default prefix). In that table you have probably just few records so look for id_lang column in row with your record.

Change value to 1 probably, if you had just Romanian. Or if currently it is 1 then that is English and Romanian is 2 or 3. 

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  • razaro changed the title to [SOLVED] Cannot access backoffice because of admin panel language change

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