Transparent product preview issue / Problema anteprima prodotto trasparente

[Kingtonino]

Hello everyone, I have a problem with the site, Prestashop 1.6.1.1. Whenever I open a product preview, the pop-up has become transparent. This problem arose by itself, i don't know how to solve, please can someone help me? A thousand thanks. The site is www.pirotecnicapirolandia.it

Buongiorno a tutti, ho un problema con il sito, Prestashop 1.6.1.1. Ogni qual volta apro l'anteprima di un prodotto, il pop-up è diventato trasparente. Questo problema si è presentato da solo, non so come risolvere, per favore qualcuno può aiutarmi? Grazie mille. Il sito è www.pirotecnicapirolandia.it

[Kingtonino]

@vekia any idea?

[musicmaster]

Please remove that "protection" that it makes it impossible to rightclick your page. Nobody will waste his time on analyzing such a site. 

[Kingtonino]

2 hours ago, musicmaster said:

Please remove that "protection" that it makes it impossible to rightclick your page. Nobody will waste his time on analyzing such a site. 

Hi, I remove the protection from right click of mouse and clear the cache, but it does not solve the problem

[musicmaster]

30 minutes ago, Kingtonino said:

Hi, I remove the protection from right click of mouse and clear the cache, but it does not solve the problem

There is no longer a preview now.

[Kingtonino]

3 hours ago, musicmaster said:

There is no longer a preview now.

hello, I had temporarily deactivated it, I proceed to reactivate it

[musicmaster]

You have re-activated the rightclick ban. The preview still isn't there. I feel like I am wasting my time.

[Kingtonino]

1 hour ago, musicmaster said:

You have re-activated the rightclick ban. The preview still isn't there. I feel like I am wasting my time.

I'm really sorry friend, I didn't think you needed it to solve the problem.I proceeded to deactivate the module, Thank you very much for your patience and I'm sorry again

[Kingtonino]

1 hour ago, musicmaster said:

You have re-activated the rightclick ban. The preview still isn't there. I feel like I am wasting my time.

I clean the cache and the preview button is come back, sorry and thank you for every help

[musicmaster]

I see that it is a fancybox issue and that it has somewhere an opacity setting of 0.7. That is what you should look for in your modules.

[Kingtonino]

1 hour ago, musicmaster said:

I see that it is a fancybox issue and that it has somewhere an opacity setting of 0.7. That is what you should look for in your modules.

Hi, thanks for reply,I go in back office, next I go in settings/ images, here there are : cart_default, small_default, medium_default, home_default, large_default, thickbox_default, category_default, scene_default and m_scene_default. It's correct?  Do you have an idea what it might be?

[musicmaster]

I said you should look in Modules. Not in Images

[Kingtonino]

25 minutes ago, musicmaster said:

I said you should look in Modules. Not in Images

Ok sorry, any idea about name of module or similar?

[musicmaster]

You are able to disable the previews and yet you don't know where they come from?

[Kingtonino]

9 minutes ago, musicmaster said:

You are able to disable the previews and yet you don't know where they come from?

Yes, module is Theme configurator, but there is only yes or no for enable o disable 

[musicmaster]

Well, than it must be one of the theme's modules. Happy experimenting to find out which.

[follettostore]

I guess the problem is with a module, to fix it just add the follwing CSS rule:

 

.fancybox-overlay.fancybox-overlay-fixed{    opacity: 1 !important; }

 

Delete cache and refresh your page.

[Kingtonino]

45 minutes ago, follettostore said:

I guess the problem is with a module, to fix it just add the follwing CSS rule:

 

.fancybox-overlay.fancybox-overlay-fixed{    opacity: 1 !important; }

 

Delete cache and refresh your page.

Hi thanks for the reply, can you explain step by step where to write this string? Thank you very much 

[follettostore]

You should add it on the theme.css of your current theme

Edited September 27, 2021 by follettostore (see edit history)

[Kingtonino]

8 minutes ago, follettostore said:

You should add it on the theme.css of your current theme

Ok, so I add this string at the bottom?  or should it be written in a particular line?

[follettostore]

Just now, Kingtonino said:

Ok, so I add this string at the bottom?  or should it be written in a particular line?

It's the same, you can put where you prefeer.

Dont forget to refresh cache

[Kingtonino]

23 hours ago, follettostore said:

It's the same, you can put where you prefeer.

Dont forget to refresh cache

ok, now I'm at work, as soon as I get back, I go to my pc and proceed to add the string.  I update you, thank you very much for your precious help.

Hi, there is no file called theme.css  

 

 

[follettostore]

10 hours ago, Kingtonino said:

 

Add in global.css ( /themes/default-bootstrap/css/global.css) 

 

[Kingtonino]

It works, but with opacity : 1 the background has come black. I want increase the zone with white background . Do i need to add a new value to the string?

Edited September 28, 2021 by Kingtonino (see edit history)

[Kingtonino]

This is a preview on the sicurangroup.it website. as you can see, the background behind is transparent, while the background under the article is a strong white.

[musicmaster]

Too complicated for me to solve in a short time.

Did you ask the provider of the theme?

If your support period has expired: when they still sell the theme it might help if you can point to their demoshop.

[Kingtonino]

The theme is Default Bootstrap, the original. The reply about follettostore is exact, but the background comes black. I want background transparent (such as original) and the zone with product in white color (actually is also transparent)

[follettostore]

8 minutes ago, Kingtonino said:

The theme is Default Bootstrap, the original. The reply about follettostore is exact, but the background comes black. I want background transparent (such as original) and the zone with product in white color (actually is also transparent)

Please replace the previous rule with the following:

 

 .fancybox-overlay.fancybox-overlay-fixed{ background-color: transparent; opacity: 1 !important; }

 

[Kingtonino]

It does not work  any idea? 
you are Italian? I’m Italian, Naples 😁

2 hours ago, follettostore said:

Please replace the previous rule with the following:

 

 .fancybox-overlay.fancybox-overlay-fixed{ background-color: transparent; opacity: 1 !important; }

 

 

[musicmaster]

Did you try cleaning the cache?

If that doesn't work please disable CCC (in the Performance page)

[follettostore]

1 hour ago, Kingtonino said:

It does not work  any idea? 
you are Italian? I’m Italian, Naples 😁

 

Sorry, I forgot the important tag, check with it:

 

 .fancybox-overlay.fancybox-overlay-fixed{ background-color: transparent !important; opacity: 1 !important; }

 

[Kingtonino]

18 hours ago, follettostore said:

Sorry, I forgot the important tag, check with it:

 

 .fancybox-overlay.fancybox-overlay-fixed{ background-color: transparent !important; opacity: 1 !important; }

 

IT WORKS, IT WOOORKSSSSS 🥳🥳🥳🥳🥳🥳🥳🥳🥳THANK YOUUUU VERY MUCH 😊😊😊😊😊😊😊