Kingtonino Posted September 26, 2021 Share Posted September 26, 2021 Hello everyone, I have a problem with the site, Prestashop 1.6.1.1. Whenever I open a product preview, the pop-up has become transparent. This problem arose by itself, i don't know how to solve, please can someone help me? A thousand thanks. The site is www.pirotecnicapirolandia.it Buongiorno a tutti, ho un problema con il sito, Prestashop 1.6.1.1. Ogni qual volta apro l'anteprima di un prodotto, il pop-up è diventato trasparente. Questo problema si è presentato da solo, non so come risolvere, per favore qualcuno può aiutarmi? Grazie mille. Il sito è www.pirotecnicapirolandia.it Link to comment Share on other sites More sharing options...
Kingtonino Posted September 26, 2021 Author Share Posted September 26, 2021 @vekia any idea? Link to comment Share on other sites More sharing options...
musicmaster Posted September 26, 2021 Share Posted September 26, 2021 Please remove that "protection" that it makes it impossible to rightclick your page. Nobody will waste his time on analyzing such a site. Link to comment Share on other sites More sharing options...
Kingtonino Posted September 26, 2021 Author Share Posted September 26, 2021 2 hours ago, musicmaster said: Please remove that "protection" that it makes it impossible to rightclick your page. Nobody will waste his time on analyzing such a site. Hi, I remove the protection from right click of mouse and clear the cache, but it does not solve the problem Link to comment Share on other sites More sharing options...
musicmaster Posted September 26, 2021 Share Posted September 26, 2021 30 minutes ago, Kingtonino said: Hi, I remove the protection from right click of mouse and clear the cache, but it does not solve the problem There is no longer a preview now. Link to comment Share on other sites More sharing options...
Kingtonino Posted September 26, 2021 Author Share Posted September 26, 2021 3 hours ago, musicmaster said: There is no longer a preview now. hello, I had temporarily deactivated it, I proceed to reactivate it Link to comment Share on other sites More sharing options...
musicmaster Posted September 26, 2021 Share Posted September 26, 2021 You have re-activated the rightclick ban. The preview still isn't there. I feel like I am wasting my time. Link to comment Share on other sites More sharing options...
Kingtonino Posted September 26, 2021 Author Share Posted September 26, 2021 1 hour ago, musicmaster said: You have re-activated the rightclick ban. The preview still isn't there. I feel like I am wasting my time. I'm really sorry friend, I didn't think you needed it to solve the problem.I proceeded to deactivate the module, Thank you very much for your patience and I'm sorry again Link to comment Share on other sites More sharing options...
Kingtonino Posted September 26, 2021 Author Share Posted September 26, 2021 1 hour ago, musicmaster said: You have re-activated the rightclick ban. The preview still isn't there. I feel like I am wasting my time. I clean the cache and the preview button is come back, sorry and thank you for every help Link to comment Share on other sites More sharing options...
musicmaster Posted September 27, 2021 Share Posted September 27, 2021 I see that it is a fancybox issue and that it has somewhere an opacity setting of 0.7. That is what you should look for in your modules. Link to comment Share on other sites More sharing options...
Kingtonino Posted September 27, 2021 Author Share Posted September 27, 2021 1 hour ago, musicmaster said: I see that it is a fancybox issue and that it has somewhere an opacity setting of 0.7. That is what you should look for in your modules. Hi, thanks for reply,I go in back office, next I go in settings/ images, here there are : cart_default, small_default, medium_default, home_default, large_default, thickbox_default, category_default, scene_default and m_scene_default. It's correct? Do you have an idea what it might be? Link to comment Share on other sites More sharing options...
musicmaster Posted September 27, 2021 Share Posted September 27, 2021 I said you should look in Modules. Not in Images Link to comment Share on other sites More sharing options...
Kingtonino Posted September 27, 2021 Author Share Posted September 27, 2021 25 minutes ago, musicmaster said: I said you should look in Modules. Not in Images Ok sorry, any idea about name of module or similar? Link to comment Share on other sites More sharing options...
musicmaster Posted September 27, 2021 Share Posted September 27, 2021 You are able to disable the previews and yet you don't know where they come from? Link to comment Share on other sites More sharing options...
Kingtonino Posted September 27, 2021 Author Share Posted September 27, 2021 9 minutes ago, musicmaster said: You are able to disable the previews and yet you don't know where they come from? Yes, module is Theme configurator, but there is only yes or no for enable o disable Link to comment Share on other sites More sharing options...
musicmaster Posted September 27, 2021 Share Posted September 27, 2021 Well, than it must be one of the theme's modules. Happy experimenting to find out which. Link to comment Share on other sites More sharing options...
follettostore Posted September 27, 2021 Share Posted September 27, 2021 I guess the problem is with a module, to fix it just add the follwing CSS rule: .fancybox-overlay.fancybox-overlay-fixed{ opacity: 1 !important; } Delete cache and refresh your page. 1 Link to comment Share on other sites More sharing options...
Kingtonino Posted September 27, 2021 Author Share Posted September 27, 2021 45 minutes ago, follettostore said: I guess the problem is with a module, to fix it just add the follwing CSS rule: .fancybox-overlay.fancybox-overlay-fixed{ opacity: 1 !important; } Delete cache and refresh your page. Hi thanks for the reply, can you explain step by step where to write this string? Thank you very much Link to comment Share on other sites More sharing options...
follettostore Posted September 27, 2021 Share Posted September 27, 2021 (edited) You should add it on the theme.css of your current theme Edited September 27, 2021 by follettostore (see edit history) Link to comment Share on other sites More sharing options...
Kingtonino Posted September 27, 2021 Author Share Posted September 27, 2021 8 minutes ago, follettostore said: You should add it on the theme.css of your current theme Ok, so I add this string at the bottom? or should it be written in a particular line? Link to comment Share on other sites More sharing options...
follettostore Posted September 27, 2021 Share Posted September 27, 2021 Just now, Kingtonino said: Ok, so I add this string at the bottom? or should it be written in a particular line? It's the same, you can put where you prefeer. Dont forget to refresh cache Link to comment Share on other sites More sharing options...
Kingtonino Posted September 27, 2021 Author Share Posted September 27, 2021 23 hours ago, follettostore said: It's the same, you can put where you prefeer. Dont forget to refresh cache ok, now I'm at work, as soon as I get back, I go to my pc and proceed to add the string. I update you, thank you very much for your precious help. Hi, there is no file called theme.css Link to comment Share on other sites More sharing options...
follettostore Posted September 28, 2021 Share Posted September 28, 2021 10 hours ago, Kingtonino said: Add in global.css ( /themes/default-bootstrap/css/global.css) 1 Link to comment Share on other sites More sharing options...
Kingtonino Posted September 28, 2021 Author Share Posted September 28, 2021 (edited) It works, but with opacity : 1 the background has come black. I want increase the zone with white background . Do i need to add a new value to the string? Edited September 28, 2021 by Kingtonino (see edit history) Link to comment Share on other sites More sharing options...
Kingtonino Posted September 28, 2021 Author Share Posted September 28, 2021 This is a preview on the sicurangroup.it website. as you can see, the background behind is transparent, while the background under the article is a strong white. Link to comment Share on other sites More sharing options...
musicmaster Posted September 28, 2021 Share Posted September 28, 2021 Too complicated for me to solve in a short time. Did you ask the provider of the theme? If your support period has expired: when they still sell the theme it might help if you can point to their demoshop. Link to comment Share on other sites More sharing options...
Kingtonino Posted September 28, 2021 Author Share Posted September 28, 2021 The theme is Default Bootstrap, the original. The reply about follettostore is exact, but the background comes black. I want background transparent (such as original) and the zone with product in white color (actually is also transparent) Link to comment Share on other sites More sharing options...
follettostore Posted September 28, 2021 Share Posted September 28, 2021 8 minutes ago, Kingtonino said: The theme is Default Bootstrap, the original. The reply about follettostore is exact, but the background comes black. I want background transparent (such as original) and the zone with product in white color (actually is also transparent) Please replace the previous rule with the following: .fancybox-overlay.fancybox-overlay-fixed{ background-color: transparent; opacity: 1 !important; } Link to comment Share on other sites More sharing options...
Kingtonino Posted September 28, 2021 Author Share Posted September 28, 2021 It does not work any idea? you are Italian? I’m Italian, Naples 😁 2 hours ago, follettostore said: Please replace the previous rule with the following: .fancybox-overlay.fancybox-overlay-fixed{ background-color: transparent; opacity: 1 !important; } Link to comment Share on other sites More sharing options...
musicmaster Posted September 28, 2021 Share Posted September 28, 2021 Did you try cleaning the cache? If that doesn't work please disable CCC (in the Performance page) Link to comment Share on other sites More sharing options...
follettostore Posted September 28, 2021 Share Posted September 28, 2021 1 hour ago, Kingtonino said: It does not work any idea? you are Italian? I’m Italian, Naples 😁 Sorry, I forgot the important tag, check with it: .fancybox-overlay.fancybox-overlay-fixed{ background-color: transparent !important; opacity: 1 !important; } 1 1 Link to comment Share on other sites More sharing options...
Kingtonino Posted September 29, 2021 Author Share Posted September 29, 2021 18 hours ago, follettostore said: Sorry, I forgot the important tag, check with it: .fancybox-overlay.fancybox-overlay-fixed{ background-color: transparent !important; opacity: 1 !important; } IT WORKS, IT WOOORKSSSSS 🥳🥳🥳🥳🥳🥳🥳🥳🥳THANK YOUUUU VERY MUCH 😊😊😊😊😊😊😊 Link to comment Share on other sites More sharing options...
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