Exception on hook paymentOptions for module

[KennethB.]

Hello all,

 

Over the last 3 days I have received the following error in Prestashop (version 1.7.7.5, PHP 7.3, using standard checkout procedure with the Mollie module v4.3.1):

Error (3)      Exception on hook paymentOptions for module . [2021-09-12T20:04:59+0200] Curl error: Resolving timed out after 2000 milliseconds

 

What can I do to research this?

Is this server/webhosting related, network related, Prestashop 1.7.7.5 related or Mollie payment module related, ... or just bad luck that it occured while a customer wanted to perform step 4 'payment' using the standard PS 1.7.7.5 checkout and that I will have to learn to live with?

 

[El Patron]

the curl time out needs to be upped, 2 seconds is pretty short depending on what the call is and process remote platform.

learn more from this search

https://www.google.com/search?q=setting+php+curl+timeout&oq=setting+php+curl+timeout&aqs=chrome..69i57j0i22i30l3.4120j1j7&sourceid=chrome&ie=UTF-8

[KennethB.]

On 9/14/2021 at 2:56 PM, El Patron said:

the curl time out needs to be upped, 2 seconds is pretty short depending on what the call is and process remote platform.

learn more from this search

https://www.google.com/search?q=setting+php+curl+timeout&oq=setting+php+curl+timeout&aqs=chrome..69i57j0i22i30l3.4120j1j7&sourceid=chrome&ie=UTF-8

Ok, thank you for the tip!

I've crawled through some of the information already and I know there is no single, correct answer to my next question but I'll try anyway: what would be a sensible timeout value instead of the 2 seconds used in the Mollie payment module? 

I've seen suggestions of using 'no limits' but then I read stories about people working on servers and having to kill off year-old curl requests that kept on running and running so 'no limit' is no good either, of course.

Any suggestions?

Edited September 16, 2021 by KBruyninckx (see edit history)