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Cannot configure customer services imap mail


tcaldon

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Hi,

i'm trying to configure an email account with IMAP to recive mails about the Customer services but everytime that i try to save some modifications, the website spawn up this warning "Cannot connect to the mailbox : Can't open mailbox {mailserver.tls :143/ssl/novalidate-cert/tld}: invalid remote specification"

I've tried some combination with the server ports (like 143, 993, 25, 995 with pop3 setting on) and with the settings to make it works but the error message change from "Cannot connect to the mailbox : Can't open mailbox {mailserver.tld :143/ssl/novalidate-cert/tls}: invalid remote specification" to "Cannot connect to the mailbox : No such host as mailserver.tld".

Here i attach some screenshot of the configuration and the screen of the error that i found here

Have someone an idea on how to resolve this problems?

Thank you in advance!

error2.png

settings.png

error1.png

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