MizzMaz Posted September 6, 2021 Share Posted September 6, 2021 I have noticed that automated emails are not being sent to customers after a purchase has been made. I have tried to find a module to install but the one that keeps popping up is now obsolete. Is there a way that I can get this to work please? I am using PrestaShop 1.7.7.5 Many thanks in advance, Marilyn Link to comment Share on other sites More sharing options...
MizzMaz Posted September 7, 2021 Author Share Posted September 7, 2021 I searched for it but couldn't find one. I searched for mail and only found the newsletter module. I googled the module but the one that keeps coming up is no longer available. I'm using the classic theme on PrestaShop 1.7.7 Do you have a version of this module that I can install please? Thank you, Marilyn Link to comment Share on other sites More sharing options...
MizzMaz Posted September 9, 2021 Author Share Posted September 9, 2021 Thank you for the file ndiaga but I couldn't upload it. I got the following error message: - Oops... Upload failed. What happened? This file does not seem to be a valid module zip Try again Link to comment Share on other sites More sharing options...
MizzMaz Posted September 14, 2021 Author Share Posted September 14, 2021 Sorry to sound dense ndiaga but the only module installations I have done all ask for a zip file. I know how to use ftp and I am comfortable working with file directories I just don't know where to copy the files to. Please can you let me know the directory names, Many thanks, Marilyn Link to comment Share on other sites More sharing options...
MizzMaz Posted September 14, 2021 Author Share Posted September 14, 2021 All of these files already existed in this directory: - public_html > modules > ps_emailalerts > mails > en but I have copied up the files in your zip drive and overwritten them. Do I have to do anything else to get this to work please? Are there any boxes to tick or settings to change? Thank you, Marilyn Link to comment Share on other sites More sharing options...
Ress Posted February 22, 2022 Share Posted February 22, 2022 Hi Marilyn, If you do not find the module in "Module Manager", try to look for it in "Module Catalog", and install it, after which you will be able to configure it. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now