Bigfoot4 Posted August 28, 2021 Share Posted August 28, 2021 Hi! I installed the Google Analytics v4.1.0 module on prestashop 1.7.4 but it does not send data to GA. Is this module compatible with the prestashop version? I ask because I saw that people complain about all kinds of incompatibilities. I tried to configure it for a whole day, but I didn't solve anything. Set in am mode: "Enable customer ID tracking" to "yes" and "Canceled order states" to "canceled". What do I need to do to work? The account is "Google Analytics G4". In the wizard I receive the error "Invalid or missing web property ID" Have you encountered this behavior before? Link to comment Share on other sites More sharing options...
konik012 Posted August 29, 2021 Share Posted August 29, 2021 Hi I had the same problem, to solve it you need an ID that starts with UA and not with G. You need to make an account that supports GA4 and Universal Analytics. Google described it at this link: https://support.google.com/analytics/answer/10269537 Link to comment Share on other sites More sharing options...
Bigfoot4 Posted August 29, 2021 Author Share Posted August 29, 2021 Yes, that's right, with UA it works, I tried too. Thank you! Link to comment Share on other sites More sharing options...
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