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Google Analitycs module and prestashop 1.7


Bigfoot4

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Hi!

I installed the Google Analytics v4.1.0 module on prestashop 1.7.4 but it does not send data to GA. Is this module compatible with the prestashop version? I ask because I saw that people complain about all kinds of incompatibilities. I tried to configure it for a whole day, but I didn't solve anything. Set in am mode: "Enable customer ID tracking" to "yes" and "Canceled order states" to "canceled". What do I need to do to work? The account is "Google Analytics G4". In the wizard I receive the error "Invalid or missing web property ID" Have you encountered this behavior before?

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Hi

I had the same problem, to solve it you need an ID that starts with UA and not with G. You need to make an account that supports GA4 and Universal Analytics. Google described it at this link:
https://support.google.com/analytics/answer/10269537

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