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ellenb4t

ellenb4t


SOLVED

Hi,

We still run Prestashop on 1.6.1.24. Customers using Firefox (at least the latest version) in combination with Windows are unable to login and the cart stays empty. They can add items, but once they click on the cart there is nothing in it: "Your cart is empty".

I can reproduce the issue myself. FF in incognito mode works fine, Chrome works fine, FF on MacOS works fine, Safari works fine.

Any idea where to look for the resolution of this problem? Is it a FF / Windows issue or can I change something within PS to make it work?

If you need more info, please let me know.

Thanks, Ellen

ellenb4t

ellenb4t

Hi,

We still run Prestashop on 1.6.1.24. Customers using Firefox (at least the latest version) in combination with Windows are unable to login and the cart stays empty. They can add items, but once they click on the cart there is nothing in it: "Your cart is empty".

I can reproduce the issue myself. FF in incognito mode works fine, Chrome works fine, FF on MacOS works fine, Safari works fine.

Any idea where to look for the resolution of this problem? Is it a FF / Windows issue or can I change something within PS to make it work?

If you need more info, please let me know.

Thanks, Ellen

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