jon active Posted August 13, 2021 Share Posted August 13, 2021 Hello. We have left our shop on 1.6.1.24 because it worked and when we tried upgrading it failed. Maybe we should have persevered but we didn't. Now we have a shop that is using 6954MB and our host is asking us to pay more than we can afford to cover this size. We have tried deleting emails usage to little effect. We have tried deleting old carts but we just get error messages saying the operation failed. We hoped to upgrade the system and then trim it down, but now appear stuck. Any suggestions welcome. We are all "crap" at computers! cheers jon Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 13, 2021 Share Posted August 13, 2021 Hello, Jon Please remove the cache from cache folder cache/smarty/cache. Cache is the main problem , we face this kind of issue, regullary cache remove solve this issue. Hope after clear your cache this issue will solve. Thank you Link to comment Share on other sites More sharing options...
ComGrafPL Posted August 13, 2021 Share Posted August 13, 2021 Cache plus maybe you have any backups in folders? That you could store in local drive instead of hosting. Also check install folder ( most probably you did backup on upgrade ). Link to comment Share on other sites More sharing options...
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