EPIZONE Posted August 12, 2021 Share Posted August 12, 2021 Hi, In recent days, the search bar on my site: https://www.epizone.fr/ began to malfunction overnight. What I have done so far to remedy the problem: -Reconstruction of the index -Desactivation of modules not developed by Prestashop - Module reset -Position change -Cache clearing NOTHING WORKS ! the developers of the theme say that it comes from prestashop itself and offers me to update prestashop in a new version. The problem is when I do it, the site is upside down! I do not know what to do... I tried to see here: So by checking the line of search.php : '\x{e000}-\x{f8ff}\x{fb29}\x{fd3e}-\x{fd3f}\x{fdfc}-\x{fdfd}'. And everything looks okay, well after that I don't know enough about it. I need your help Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 12, 2021 Share Posted August 12, 2021 Hello, You can check the search module which your theme used is native PrestaShop module or this custom module. normally native PrestaShop call search in this url http://localhost:8888/ps/1.7.7.0/en/search for a localhost site where your site request /jolisearch?s=blou&ajax=true&id_lang=1&maxRows=10 I think this is problem in your custom search module. You can hook PrestaShop default module in same position and check. Thank you Link to comment Share on other sites More sharing options...
EPIZONE Posted August 13, 2021 Author Share Posted August 13, 2021 The problem also occurred before the installation of jolisearch (module that I installed 2-3 days ago) Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 13, 2021 Share Posted August 13, 2021 Can you try to use default PrestaShop module and then clear all kind of cache and then check again. Thank you Link to comment Share on other sites More sharing options...
ComGrafPL Posted August 14, 2021 Share Posted August 14, 2021 Can you describe "malfunction". As for me, it looks fine. Search bar not working, either not searching properly? Link to comment Share on other sites More sharing options...
EPIZONE Posted August 16, 2021 Author Share Posted August 16, 2021 On 8/13/2021 at 4:00 PM, SmartDataSoft said: Can you try to use default PrestaShop module and then clear all kind of cache and then check again. Thank you Doesn't work Link to comment Share on other sites More sharing options...
EPIZONE Posted August 16, 2021 Author Share Posted August 16, 2021 On 8/14/2021 at 4:51 PM, ComGrafPL said: Can you describe "malfunction". As for me, it looks fine. Search bar not working, either not searching properly? Not working (see img) Link to comment Share on other sites More sharing options...
EPIZONE Posted August 23, 2021 Author Share Posted August 23, 2021 Need some help please Link to comment Share on other sites More sharing options...
musicmaster Posted August 26, 2021 Share Posted August 26, 2021 Please start with the basics: - what is your PS version and what is your PHP version? Check the PHP version: some people have reported problems after their hosting provider updated it. - There is something fishy about your search url. On my shop I see something like: ?controller=search&orderby=position&orderway=desc&search_query=kaas In your shop orderby and orderway are missing. Could it be that overrides from jolisearch are still present? Link to comment Share on other sites More sharing options...
EPIZONE Posted August 27, 2021 Author Share Posted August 27, 2021 PS Version is 1.7.5.2 PHP Version is 7.3 The problem was here before jolisearch too. I'm going to delete him from FTP server. Link to comment Share on other sites More sharing options...
musicmaster Posted August 27, 2021 Share Posted August 27, 2021 55 minutes ago, EPIZONE said: PS Version is 1.7.5.2 PHP Version is 7.3 The problem was here before jolisearch too. I'm going to delete him from FTP server. Did you check for overrides? You can do it by looking under the /override directory or with Prestools. Link to comment Share on other sites More sharing options...
EPIZONE Posted August 27, 2021 Author Share Posted August 27, 2021 Link to comment Share on other sites More sharing options...
musicmaster Posted August 27, 2021 Share Posted August 27, 2021 1 hour ago, EPIZONE said: It looks like you don't understand overrides. Overrides replaces existing files either partially of totally. So you might for example have a file /override/classes/search.php overriding /classes/search.php Link to comment Share on other sites More sharing options...
EPIZONE Posted August 27, 2021 Author Share Posted August 27, 2021 17 minutes ago, musicmaster said: It looks like you don't understand overrides. Overrides replaces existing files either partially of totally. So you might for example have a file /override/classes/search.php overriding /classes/search.php How do I know if I have overrides ? Link to comment Share on other sites More sharing options...
musicmaster Posted August 27, 2021 Share Posted August 27, 2021 Looking in the directories - as I indicated. Or using a tool like Prestools. Link to comment Share on other sites More sharing options...
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