MizzMaz Posted August 10, 2021 Share Posted August 10, 2021 (edited) 1. I am using the same size image in the category that I use for the product but the category image is blurred. 2. I have resized the category image to 250x250 and resized category_default but still no luck. 3. I am unable to replace the category image. I can delete it, that works, but when I try to upload a new image the first image appears. I have regenerated images by category > all, then by product > home_default followed by clearing the cache. I can't regenerate using All as it times out. I'm stuck now and any help would be greatly appreciated, Thank you, Marilyn Edited August 10, 2021 by MizzMaz (see edit history) Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 10, 2021 Share Posted August 10, 2021 @MizzMaz Can you please post you site url , we will check. This may be your browser cache issue. You can check browser ignite mode and check new image is loading or not. Secondly, The image which you new upload is correctly upload in your folder or not. Thirdly , need to check if the other generate image is different than the new one. If different in that can other image is not generated. For this need to check fie permission . Looking forward from you Thank you Link to comment Share on other sites More sharing options...
MizzMaz Posted August 10, 2021 Author Share Posted August 10, 2021 Hi and thank you for your reply. 1. Here is the link:- https://mywebsitepages.com/32-square-cushions I have reviewed the URL through Incognito which I presume you mean and it still looks blurred. 2. I'm not too sure where the image is being uploaded to as the directory where I think it is doesn't show any images - public_html > img > c > 32-category_default.jpg I am using Prestashop inside of SiteGround who hosts the website. Should I be looking elsewhere to check the image please? 3. Not sure where to start looking for this with regards to permissions. Still need to know where images are stored in Prestashop. Look forward to hearing back from you, Thanks, Marilyn Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 10, 2021 Share Posted August 10, 2021 @MizzMaz Your broser show this image but the original image is I am sure this is cache issue, you can try to clear the cache from back end performance or remove from /var/cache/pro and /var/cahe/dev Both image is taken from your site. So image blur comes from cache. Please clear all level cache PrestaShop and also site ground Thank you Link to comment Share on other sites More sharing options...
MizzMaz Posted August 10, 2021 Author Share Posted August 10, 2021 As soon as you said that about the caching on SiteGround I remembered that there was a section on this so I removed the option for NGINX DIRECT DELIVERY and it is all now working beautifully! Even the blurred images are no longer blurred! Thank you so much, I have spent hours regenerating thumbnails and running the cache on Prestashop. I can now relax Marilyn Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 10, 2021 Share Posted August 10, 2021 @MizzMaz Please change the post title as [solved] and do not forget to click the love icon of the solve answer to show your appreciation. Thank you 1 Link to comment Share on other sites More sharing options...
MizzMaz Posted August 10, 2021 Author Share Posted August 10, 2021 Sorry to sound a bit dumb but how do I do that please? I found the heart and have clicked that but I have no idea how to change the post title to solved..... Thanks Marilyn Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 10, 2021 Share Posted August 10, 2021 Just edit the title and change the title Thank you Link to comment Share on other sites More sharing options...
MizzMaz Posted August 10, 2021 Author Share Posted August 10, 2021 I tried to find a way to edit the title but couldn't..... how do I do that please? Thank you, Marilyn Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 10, 2021 Share Posted August 10, 2021 4 minutes ago, MizzMaz said: I tried to find a way to edit the title but couldn't..... how do I do that please? Thank you, Marilyn No problem you can skip it , it can be done by edit the first post which you done, and then change done. any way do not worry about it. Thank you 1 Link to comment Share on other sites More sharing options...
MizzMaz Posted August 10, 2021 Author Share Posted August 10, 2021 So simple when we know how! 🐵 Link to comment Share on other sites More sharing options...
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