Antony Mauricio Roja Posted August 8, 2021 Share Posted August 8, 2021 (edited) Amigos buen dia, de la noche a la mañana dejó de funcionar mi web. revisando el foro encontré como ver el error en si, encontré lo siguiente: Advertencia : require (/ home / fishaquariummark / public_html / famp / vendor / composer /../ symfony / polyfill-mbstring / bootstrap.php): no se pudo abrir la secuencia: no existe ese archivo o directorio en / home / fishaquariummark / public_html / famp /vendor/composer/autoload_real.php en la línea 75 Error fatal : require (): Falló la apertura requerida '/home/fishaquariummark/public_html/famp/vendor/composer/../symfony/polyfill-mbstring/bootstrap.php' (include_path = '/ home / fishaquariummark / public_html / famp / vendor / pear / pear_exception: / home / fishaquariummark / public_html / famp / vendor / pear / console_getopt: / home / fishaquariummark / public_html / famp / vendor / pear / pear-core-minimal /src:/home/fishaquariummark/public_html/famp/vendor/pear/archive_tar:.:/opt/alt/php71/usr/share/pear ') en/home/fishaquariummark/public_html/famp/vendor/composer/autoload_real.php en la línea 75 Alguien más le sucedió? como solucionarlo. ayudaaaaaaa Edited August 10, 2021 by Antony Mauricio Roja (see edit history) Link to comment Share on other sites More sharing options...
ComGrafPL Posted August 8, 2021 Share Posted August 8, 2021 Clear the cache. Whats your PS and PHP version? Did you install any new module recently? Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 8, 2021 Share Posted August 8, 2021 @Antony Mauricio Roja Please check your php version and also PrestaShop version they are compatible each other , for more details you can check https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/ Thank you Link to comment Share on other sites More sharing options...
Antony Mauricio Roja Posted August 9, 2021 Author Share Posted August 9, 2021 Hola Amigos, Mi versión es la 7.2 de PS y en php es la 7.1, mi web estaba cargando normal, pero de la noche a la mañana dejo de funcionar y no encuentro el problema. Hi friends, My version is PS 7.2 and in php it is 7.1, my website was loading normal, but overnight it stopped working and I can't find the problem. Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 9, 2021 Share Posted August 9, 2021 Please enable debug mode of the PrestaShop and also remove the cache from /var/cache/pro and /var/cache/dev and check it solved or not. PrestaShop old version has security issue. Not sure some one remove files from your server. You can install a same PrestaShop version in different folder and replace vendor folder from that folder and check it solved or not Thank you Link to comment Share on other sites More sharing options...
Antony Mauricio Roja Posted August 9, 2021 Author Share Posted August 9, 2021 Activé el modo depuración y me muestra lo que publiqué inicialmente: Warning: require(/home/fishaquariummark/public_html/famp/vendor/composer/../symfony/polyfill-mbstring/bootstrap.php): failed to open stream: No such file or directory in /home/fishaquariummark/public_html/famp/vendor/composer/autoload_real.php on line 75 Fatal error: require(): Failed opening required '/home/fishaquariummark/public_html/famp/vendor/composer/../symfony/polyfill-mbstring/bootstrap.php' (include_path='/home/fishaquariummark/public_html/famp/vendor/pear/pear_exception:/home/fishaquariummark/public_html/famp/vendor/pear/console_getopt:/home/fishaquariummark/public_html/famp/vendor/pear/pear-core-minimal/src:/home/fishaquariummark/public_html/famp/vendor/pear/archive_tar:.:/opt/alt/php71/usr/share/pear') in /home/fishaquariummark/public_html/famp/vendor/composer/autoload_real.php on line 75 Como podría solucionarlo? Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 9, 2021 Share Posted August 9, 2021 The above error indicate file is missing and not able to required when need Thank you Link to comment Share on other sites More sharing options...
Antony Mauricio Roja Posted August 9, 2021 Author Share Posted August 9, 2021 Gracias, copié la carpeta composer de otra instalación y ahora me muestra un error diferente. Error fatal : Error no detectado: la clase 'ComposerAutoloaderInit7159f9622c476d2833a650e128d8e03f' no se encuentra en /home/fishaquariummark/public_html/famp/vendor/autoload.php:7 Stack trace: # 0 / home / fishaquarium / public_html / home / fishaquariummark / public_html / famp / config / config.inc.php (35): require_once ('/ home / fishaquar ...') # 2 / home / fishaquariummark / public_html / famp / index.php (27): require ('/ home / fishaquar ...') # 3 {main} lanzado en /home/fishaquariummark/public_html/famp/vendor/autoload.php en la línea 7 Como solucionarlo, les agradeceria. Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 9, 2021 Share Posted August 9, 2021 Please do same things for vendor folder also and then remove the cache /var/cache/pro and /var/cache/dev and then check. Hope it will solve. Thank you Link to comment Share on other sites More sharing options...
Antony Mauricio Roja Posted August 9, 2021 Author Share Posted August 9, 2021 (edited) ¿A qué carpeta de proveedores se refiere? Which provider folder are you referring to? Edited August 9, 2021 by Antony Mauricio Roja (see edit history) Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 9, 2021 Share Posted August 9, 2021 This is PrestaShop native folder for cache, when remove those folder content it will auto generate the content. As this is English forum that is why i am writing in English. It will better if you also write in English Thank you Link to comment Share on other sites More sharing options...
Antony Mauricio Roja Posted August 10, 2021 Author Share Posted August 10, 2021 Thanks friend, I copied the vendor folder and it loaded the web, but some products do not show the images, how could I solve that last problem? Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 10, 2021 Share Posted August 10, 2021 Please clear the cache folder from /var/cache/pro and /var/cache/dev and also from back end and then check. You can send your site url so that i can check any console error show or not Good to see your site live from error. do not forget to click love icon of the answer Thank you 1 Link to comment Share on other sites More sharing options...
Antony Mauricio Roja Posted August 10, 2021 Author Share Posted August 10, 2021 I did what was indicated but I still have the same problem, some images are not visible. I regenerated the images through the admin dashboard but it was not solved even like that, as there were 6 images, I re-uploaded them. Thank you very much for your great support. Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 10, 2021 Share Posted August 10, 2021 Glad to know issue solve. You can change the title of the post by adding [solved] Thank you Link to comment Share on other sites More sharing options...
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