Product index problem when saving product

[Diwad]

Hi.

We have multistore Prestashop 1.7.7.5 but the issue was also present in 1.7.6.1.

When we edit product for example its features and save it it is removed from search index on one of the store versions. Its annoying because search index shows all products as indexes while its not. Rebuilding whole index helps, but we have 12k products, so...

I found some closed issues on GitHub but without any fix. Please help. We can pay for it of course.

Video shows what happens.

[Diwad]

What you mean? Im rebuildung index while in all shops 

[Shabab]

Hi,

Set cron job for re-indexing your products .

[Diwad]

That’s not the solution…

when we edit the features on 100 products they are removed from index and clients can’t find them until next reindexation, which usually we do at night.

[Shabab]

You have option for adding cron for attributes as well as for simple products. 

Edited August 5, 2021 by uzishabab (see edit history)

[Shabab]

4 minutes ago, Diwad said:

That’s not the solution…

when we edit the features on 100 products they are removed from index and clients can’t find them until next reindexation, which usually we do at night.

Any error while adding products?

[Diwad]

6 minutes ago, uzishabab said:

You have option for adding cron for attributes as well as for simple products. 

I’m using amazzing filters, not this.

 

no errors wen adding or editing a product. It’s a clear presstashop bug.

[Shabab]

5 minutes ago, Diwad said:

I’m using amazzing filters, not this.

 

no errors wen adding or editing a product. It’s a clear presstashop bug.

Then the better option is to ask module developers to check this because the issue is with module . I think they miss this hook hookActionProductUpdate in module.

Edited August 5, 2021 by uzishabab (see edit history)