MBLX Posted July 20, 2021 Share Posted July 20, 2021 We have three custom statuses in our Prestashop. It is set for all the three statuses to send the same email (payment_error), but the email is not sent when a status changes automatically. However, if we set these statuses manually or click on the resend button, the email is sent correctly. Is it something with the custom statuses? All the other status emails are sent correctly. Prestashop version: 1.7.6.9 It seems like the same issue was already in 1.6: Link to comment Share on other sites More sharing options...
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