SOLUTION: The value of a field is either too short or too long.(Paypal)

[portugalito]

Hi,
There was a time when the paypal module did not allow the customer to complete the purchase.
Had  the version prestashop 1.7.7.1.

😟Error in Paypal:
The value of a field is either too short or too long.

I leave my help.

SOLUTION (how I solved it) 😊:

1) Please update the module to the version 5.4.4 and clear the cache.

2) Please, in your BO go to shop parameters>Traffic and SEO and check all your friendly urls. If you have there more than one word, make sure they're written with dash instead of space between them. F.e. not "the test" but "the-test". That should solve the issue.

If not, please check also your ISO codes (International-localization-country). They should be correct and valid.

Please pay attention that it is necessary to check the urls for all languages that you have in your Back Office!

 

 

Edited July 20, 2021 by portugalito (see edit history)

[Nickz]

7 minutes ago, portugalito said:

There was a time when the paypal module did not allow the customer to complete the purchase.

Do you have that problem?

[portugalito]

26 minutes ago, Nickz said:

Você tem esse problema?

hello, now i don't have it.
I solved it with the method above.
I hope to help anyone who has or will have this problem in the future.

[ComGrafPL]

Great. Thanks.