Unable to log on to my admin page.

[[email protected]]

Hi, is the site down?

trying to log on to my admin page but keep getting "HTTP ERROR 500"..."This page isn't working right now"

plse help....cheers stan

[ComGrafPL]

Did you install any new module recently? Any updated before crash?

Prestashop / PHP versions?

Few tips:

https://www.prestashop.com/en/blog/the-500-internal-server-error-explained-solved

And

 

Edited July 18, 2021 by ComGrafPL (see edit history)

[Zohaib-fk]

Hi,

Try enabling debug mode to see the cause of the error. I hope below video will help

PrestaShop How to enable debug mode and debug profiling from settings files

 

 

[[email protected]]

thanks. but i am not able to get to my admin page to make any changes.

[Zohaib-fk]

Need to enable debug mode from config settings files as shown in the video.

[SmartDataSoft]

17 hours ago, [email protected] said:

Hi, is the site down?

trying to log on to my admin page but keep getting "HTTP ERROR 500"..."This page isn't working right now"

plse help....cheers stan

 

Please increase the memory limit of the site 256MB or 512MB, then test. We also face this kind of issue when install new site in loalhost. When adjust the memory limit of the page. It solve the issues.

 

Thank you