32 minutes ago, Kunal0 said:Hi Danny,
Thanks for your message. I'm a bit of a novice on this. I'll open the database and what table am I looking for or can I open the database and enter your command in the sales section. Once I've done that how do I clear the ps cache.
Kunal
Oh ok. So... i was trying to help... but if you're unconfortable with that, please don't touch the db. My suggestion was to find the configuration table, set value =0 inside PS_COOKIE_CHECKIP to check if this could help. If not, you need to re-set value=1 inside the same place.
Please be advised that some kind of problems could arrive from different sources. That's why sometimes there's need to check step by step.
Danny