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Danny

Danny

On 7/6/2021 at 3:35 PM, Kunal0 said:

Hi,

Could i please get some assistance with my prestashop. I installed version 1.7.7.5 everything was fine with the install i noticed however that when im navigating the admin end quite a few links like the order link amongst other dont work they keep bouncing me back to the homepage of the admin section. I have a customer who tried to order and was unable to complete there order they contacted me luckily i was able to go the cart and when i tried to create an order from this cart it kept bouncing me back to the dashboard page.So i had to copy down the cart on notepad edit and mail it to myself to confirm the order.  

Is there anybody who can assist me with this please.

 

Kind regards

 

Kunal

 

delete browser cache/cookies.

Then try this inside your db using phpMyAdmin find and update the configuration row PS_COOKIE_CHECKIP on table yourprefix_configuration like this:

UPDATE yourprefix_configuration SET value = 0 WHERE name = 'PS_COOKIE_CHECKIP';

clean PS cache then.

Danny

Danny

Danny

On 7/6/2021 at 3:35 PM, Kunal0 said:

Hi,

Could i please get some assistance with my prestashop. I installed version 1.7.7.5 everything was fine with the install i noticed however that when im navigating the admin end quite a few links like the order link amongst other dont work they keep bouncing me back to the homepage of the admin section. I have a customer who tried to order and was unable to complete there order they contacted me luckily i was able to go the cart and when i tried to create an order from this cart it kept bouncing me back to the dashboard page.So i had to copy down the cart on notepad edit and mail it to myself to confirm the order.  

Is there anybody who can assist me with this please.

 

Kind regards

 

Kunal

 

delete browser cache/cookies.

Then try this inside your db using phpMyAdmin find and update the configuration row PS_COOKIE_CHECKIP on table yourprefix_configuration like this:

UPDATE yourprefix_configuration SET value = 0 WHERE name = 'PS_COOKIE_CHECKIP';

Danny

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