chon59 Posted July 3, 2021 Share Posted July 3, 2021 Hello to all, When I try to access the statistics page in my BO it returns the following message: "Page not found" (see attached screen) I have emptied the cache and the var/cache/prod folder on the ftp but nothing happens. What can I do? Thanks in advance, Link to comment Share on other sites More sharing options...
ComGrafPL Posted July 4, 2021 Share Posted July 4, 2021 3 hours ago, chon59 said: Hello to all, When I try to access the statistics page in my BO it returns the following message: "Page not found" (see attached screen) I have emptied the cache and the var/cache/prod folder on the ftp but nothing happens. What can I do? Thanks in advance, Try with reset those modules: 2 Link to comment Share on other sites More sharing options...
chon59 Posted July 4, 2021 Author Share Posted July 4, 2021 @ComGrafPL I've just reseted these four but nothing changes Link to comment Share on other sites More sharing options...
ComGrafPL Posted July 4, 2021 Share Posted July 4, 2021 (edited) 13 minutes ago, chon59 said: @ComGrafPL I've just reseted these four but nothing changes I would try with Dashboard Activity module uninstall from modules ( tick delete folder ). Clear the cache. Next, modules catalog and install Dashboard Activity again. If not we could try i check the Dashboard Activity hooks. Edited July 4, 2021 by ComGrafPL (see edit history) 1 Link to comment Share on other sites More sharing options...
chon59 Posted July 4, 2021 Author Share Posted July 4, 2021 @ComGrafPL It does not work sorry What do you think I should check now ? Thanks for your answers ! Link to comment Share on other sites More sharing options...
ComGrafPL Posted July 5, 2021 Share Posted July 5, 2021 4 hours ago, chon59 said: @ComGrafPL It does not work sorry What do you think I should check now ? Thanks for your answers ! Did you try dashboard hooks ? 1 Link to comment Share on other sites More sharing options...
chon59 Posted July 10, 2021 Author Share Posted July 10, 2021 @ComGrafPL Thanks a lot and sorry for my late answer. Can you explain what I should check ? Thanks Link to comment Share on other sites More sharing options...
ComGrafPL Posted July 10, 2021 Share Posted July 10, 2021 26 minutes ago, chon59 said: @ComGrafPL Thanks a lot and sorry for my late answer. Can you explain what I should check ? Thanks Menu: Design => Positions and search for dashboard Link to comment Share on other sites More sharing options...
Jilardo Posted July 10, 2021 Share Posted July 10, 2021 (edited) As a temporary solution, you can connect a third-party site monitoring service. In such cases, reinstalling problem modules and clearing the cache helped me. Edited July 12, 2021 by Jilardo (see edit history) Link to comment Share on other sites More sharing options...
chon59 Posted July 10, 2021 Author Share Posted July 10, 2021 @ComGrafPL Dashboard led me to this (cf image attached). What does this mean ? Thanks again Link to comment Share on other sites More sharing options...
ComGrafPL Posted July 11, 2021 Share Posted July 11, 2021 5 hours ago, chon59 said: @ComGrafPL Dashboard led me to this (cf image attached). What does this mean ? Thanks again I can look into it if you want. Send me details on private. Link to comment Share on other sites More sharing options...
chon59 Posted July 16, 2021 Author Share Posted July 16, 2021 @ComGrafPL @Jilardo I found the answer ! It was just because of the module Prestashop Metrics I re-installed it and it works ! Thanks for your answers ! Link to comment Share on other sites More sharing options...
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