Fadli Abderrafie Posted June 30, 2021 Share Posted June 30, 2021 (edited) when i make an order with "cash on delivery or other module of piement " i have this error even i receive an email about order and in back offer i see the order but the problem in redirection page show me this page does not work error 500 ... i tried make this solution " The solution could be to add column "round_mode" in table "ps_orders" and could be provably also add column "id_tax_rules_group" in table "ps_order_detail" As stated on: https://www.prestashop.com/forums/topic/394979-solucionado-error-500-módulo-bank-wire-transferencia-bancaria-prestashop-16011/ " but i found already have those columns ... please need a help Edited June 30, 2021 by Fadli Abderrafie (see edit history) Link to comment Share on other sites More sharing options...
Fadli Abderrafie Posted June 30, 2021 Author Share Posted June 30, 2021 Just now, Crezzur said: Hello, we will need more specific data about the error. Do you have any error logs? Did you enable debug modus and can you show us the full error log? this is the full error message and the debug mod is enabled , the problem is the order is passed in back office but the problem not good if visiter see the blink page Link to comment Share on other sites More sharing options...
Fadli Abderrafie Posted July 1, 2021 Author Share Posted July 1, 2021 12 hours ago, Crezzur said: Hello, I am missing the big red part of the error screen, can you show it? (1/1) SmartyException Source: Missing name in smarty_template_source.php line 168 at Smarty_Template_Source::load(object(SmartyDevTemplate))in smarty_internal_template.php line 168 at Smarty_Internal_Template->__construct(false, object(SmartyDev), null, null, null, null, null)in Smarty.class.php line 1029 at Smarty->createTemplate(false, null, null, object(SmartyDev), false)in smarty_internal_templatebase.php line 189 at Smarty_Internal_TemplateBase->_execute(false, null, null, null, 0)in smarty_internal_templatebase.php line 116 at Smarty_Internal_TemplateBase->fetch(false, null, null, null, false, true, false)in SmartyDev.php line 40 at SmartyDev->fetch(false)in HTMLTemplateInvoice.php line 77 at HTMLTemplateInvoiceCore->getHeader()in PDF.php line 125 at PDFCore->render(false)in PaymentModule.php line 654 at PaymentModuleCore->validateOrder(85, '16', 479.0, 'cmi', 'Paiement avec CMI', array(), 0, false, 'f89c4a20cd646aafafe835947982765c')in cmi.php line 216 at Cmi->validateOrderMtc(85, '16', 479.0, 'cmi', 'Paiement avec CMI', array(), null, false, 'f89c4a20cd646aafafe835947982765c')in validation.php line 92 at CmiValidationModuleFrontController->postProcess()in Controller.php line 295 at ControllerCore->run()in Dispatcher.php line 518 at DispatcherCore->dispatch()in index.php line 28 Link to comment Share on other sites More sharing options...
Fadli Abderrafie Posted July 1, 2021 Author Share Posted July 1, 2021 Just now, Crezzur said: The issue: After looking into there files i have noticed the yourstore/pdf/ folder was missing, we have added it again from a clean install and the site works again now. thank you for the help , great members , have a nice day Link to comment Share on other sites More sharing options...
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