Payments not showing

[patrik1972]

Hi, 

I have a prestashop installation with version 1.6.1.24 and I have 2 different payment providers, Payson and Billmate. They both work, but not at the same time (Or actually, different from time to time) in that matter that only one or the other payment option is only shown to the customer at the time. 

So if I activate both, Payson gets the one shown in the checkout. If I deactivate Payson, Billmate is shown. I have tried to change/add and remove them in the positions but noting helps. I searched this problem on google but the only thing I could find where to check if I had some override in override/classes/modules but I don't.

Anyone that could help?

 

[ComGrafPL]

On 6/28/2021 at 3:43 PM, patrik1972 said:

Hi, 

I have a prestashop installation with version 1.6.1.24 and I have 2 different payment providers, Payson and Billmate. They both work, but not at the same time (Or actually, different from time to time) in that matter that only one or the other payment option is only shown to the customer at the time. 

So if I activate both, Payson gets the one shown in the checkout. If I deactivate Payson, Billmate is shown. I have tried to change/add and remove them in the positions but noting helps. I searched this problem on google but the only thing I could find where to check if I had some override in override/classes/modules but I don't.

Anyone that could help?

 

Are you using prestashop default checkout or some module?

[patrik1972]

23 hours ago, ComGrafPL said:

Are you using prestashop default checkout or some module?

I use default checkout

[ComGrafPL]

1 hour ago, patrik1972 said:

I use default checkout

Custom theme? If you need i can send you some one page checkout module, so we can see if this an issue with checkout either payments modules you have.

[patrik1972]

2 hours ago, ComGrafPL said:

Custom theme? If you need i can send you some one page checkout module, so we can see if this an issue with checkout either payments modules you have.

Using the default bootstrap theme. Yes, could be great to test if that works better.

[ComGrafPL]

28 minutes ago, patrik1972 said:

Using the default bootstrap theme. Yes, could be great to test if that works better.

Sent.