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slaymesh

slaymesh

Hi,

Not sure if this is the right forum for this but i upgraded prestashop to the latest version 1.7.7.5 and i am getting this error Error - The following e-mail template is missing: reply_msg     whenever i reply to customer from the Customer service area . 

Please any help much appreciated !

 

Note i am also getting another error in the ORDER area when i cancel an order it seems like the email is not sent 

i get this message An error occurred while sending the e-mail to the customer.

 

Also no email sent at the registration !

Thanks

 

 

 

SOLVED ! had to generate emails from scratch and that worked !

slaymesh

slaymesh

Hi,

Not sure if this is the right forum for this but i upgraded prestashop to the latest version 1.7.7.5 and i am getting this error Error - The following e-mail template is missing: reply_msg     whenever i reply to customer from the Customer service area . 

Please any help much appreciated !

 

Note i am also getting another error in the ORDER area when i cancel an order it seems like the email is not sent 

i get this message An error occurred while sending the e-mail to the customer.

 

Also no email sent at the registration !

Thanks

slaymesh

slaymesh

Hi,

Not sure if this is the right forum for this but i upgraded prestashop to the latest version 1.7.7.5 and i am getting this error Error - The following e-mail template is missing: reply_msg     whenever i reply to customer from the Customer service area . 

Please any help much appreciated !

 

Note i am also getting another error in the ORDER area when i cancel an order it seems like the email is not sent 

i get this message An error occurred while sending the e-mail to the customer.

Thanks

slaymesh

slaymesh

Hi,

Not sure if this is the right forum for this but i upgraded prestashop to the latest version 1.7.7.5 and i am getting this error Error - The following e-mail template is missing: reply_msg     whenever i reply to customer from the Customer service area . 

Please any help much appreciated !

 

Thanks

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