Error during instal [General error: 2006 MySQL server has gone away]

[Marco karmas]

Hi all,

my instal process brokes at 67% (i am at the third try)

MySQL version is 10.4 and i'm hosted on hostinger...

any idea?

Where MySQL gone?!?

is the right thread to question this?

tnx for any suggestion,

Marco

ps. the exception:

1: An exception occurred while executing 'SELECT t0.id_tab AS id_tab_1, t0.id_parent AS id_parent_2, t0.position AS position_3, t0.module AS module_4, t0.class_name AS class_name_5, t0.route_name AS route_name_6, t0.active AS active_7, t0.enabled AS enabled_8, t0.hide_host_mode AS hide_host_mode_9, t0.icon AS icon_10 FROM ps_tab t0 WHERE t0.class_name = ? LIMIT 1' with params ["AdminGamification"]: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away

[Nickz]

11 minutes ago, Marco karmas said:

MySQL version is 10.4 and i'm hosted on hostinger...

shared, VPS or Dedicated?

PHP and PS Version?

Timeouts are determined by php.ini or in case of mysql in my.cnf

Quote

Use the sudo command to edit my.cnf, the MySQL® configuration file. $ sudo vi /etc/my.cnf Locate the timeout configuration and make the adjustments that fit your server. wait_timeout = 28800 interactive_timeout = 28800

Source: https://docs.rackspace.com/support/how-to/how-to-change-the-mysql-timeout-on-a-server/

[Marco karmas]

i have a "Single" hosting plan then no SSH connection  maybe i'll upgrade to shared...

[Nickz]

5 hours ago, Marco karmas said:

i have a "Single" hosting plan then no SSH connection

Best look for a hosting which is less limited.

Don't use Price as the sole factor. Being close to your clients, with enough ummph (RAM, SSD, Network) is worth something.

Imagine your shop takes off and you need to change to a higher level.

[ag77]

On 6/13/2021 at 4:44 PM, Marco karmas said:

Hi all,

my instal process brokes at 67% (i am at the third try)

MySQL version is 10.4 and i'm hosted on hostinger...

any idea?

Where MySQL gone?!?

is the right thread to question this?

tnx for any suggestion,

Marco

ps. the exception:

1: An exception occurred while executing 'SELECT t0.id_tab AS id_tab_1, t0.id_parent AS id_parent_2, t0.position AS position_3, t0.module AS module_4, t0.class_name AS class_name_5, t0.route_name AS route_name_6, t0.active AS active_7, t0.enabled AS enabled_8, t0.hide_host_mode AS hide_host_mode_9, t0.icon AS icon_10 FROM ps_tab t0 WHERE t0.class_name = ? LIMIT 1' with params ["AdminGamification"]: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away

Hi, have you found solution?