hopewell10 Posted April 23, 2011 Share Posted April 23, 2011 Hello all, my first post here, would of had LOADS by now but most of my problems have been easily fixed by doing a quick search on the forum... except this one!Have been using 1.4 since it came out and have a problem with it giving me a 403 forbidden message when adding a product description...I have turned on the debug and display errors but nothing comes up.I know normally that would be a file permission error but it doesnt do it all the time and I cant work out a pattern for it happening. it makes no difference whether im copying and pasting from word or notepad and the only way round it seems to be to go directly in to the SQL database and edit it, after which it will continue to give me the error when trying to update the price or images....Hope ive made my self clear there, I tend to go round and round in circles when im explaining things!Thanks in advance for any assistance!Jamie Link to comment Share on other sites More sharing options...
hopewell10 Posted April 23, 2011 Author Share Posted April 23, 2011 sorted it!!! managed to find another great post on this forum saying that web hosts block certain words, in my case webcam! Link to comment Share on other sites More sharing options...
piccorodaimaoh Posted September 8, 2011 Share Posted September 8, 2011 sorted it!!! managed to find another great post on this forum saying that web hosts block certain words, in my case webcam! I'm having the exact same problem! Could you please tell me how did you fix this? By avoiding said words? And could you please direct me to that post? Thank you Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 8, 2011 Share Posted September 8, 2011 Hi Piccoro, What sort of descriptions are you using with your products? Its very possible you may be running into the same issue, so I'm curious what you're writing for your store. -Mike Link to comment Share on other sites More sharing options...
piccorodaimaoh Posted September 8, 2011 Share Posted September 8, 2011 Hi Piccoro, What sort of descriptions are you using with your products? Its very possible you may be running into the same issue, so I'm curious what you're writing for your store. -Mike Wow, such a fast reply by an Admin, I am honored Well, my website is for a computer store, so the word "webcam" appears a lot! Recently our web host changed security, and we've been having a lot of problems. We found this error when trying to update a laptop description (with the word "webcam", of course) and got a "403 forbidden" error. After reading hopewell10's post, I tried adding a new product without that word, and it worked! The error only appears when "webcam" is in there (Title, short description, anywhere). You can take a look at the website, if you'd like: http://entertirso.pt/ I wonder if I can ask the web host to change those black-listed words... Thank you, anyway! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 8, 2011 Share Posted September 8, 2011 I'm glad I could help! It probably would be a good idea to check with your host about finding a way around that, because certain products (like computers) really need keywords that they may prefer to block by default. -Mike Link to comment Share on other sites More sharing options...
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