Module PsAccounts error on ps 1.7.6.5

[qcoupat]

Hello all,

I have a problem regarding the backoffice on my website. On debug mode I have the below error after I enter my login and pswd to access the BO. The front is still working even though i cannot access the back.

 

Did anyone have a similar issue regarding the PsAccounts module ?

 

I run on ps 1.7.6.5 on php version of 7.2

 

Many thanks,

 

[musicmaster]

If you look around on the forum you will see many posts about trouble with the ps_metrics module.

You might consider looking for an older version or deleting it.

[qcoupat]

All right - that's perfect ! thank you very much

[five]

Hello, if I can't even enter the backOffice because of ps_accounts ?
I have version v5.3.6-ps_accounts with PS 1.7.6.5 and when I can't enter I don't know how to uninstall it, the error gives me:
Attempted to call an undefined method named "getLoginActivated" of class "PrestaShop\Module\PsAccounts\Service\PsAccountsService".
in AdminLoginController.php line 75

I tried to go to the ps_tab table that was already disabled and I try to rename the ps_accounts folder to ps_accounts_ but nothing
Do you know how I can solve?
Thank you

[musicmaster]

32 minutes ago, five said:

Hello, if I can't even enter the backOffice because of ps_accounts ?
I have version v5.3.6-ps_accounts with PS 1.7.6.5 and when I can't enter I don't know how to uninstall it, the error gives me:
Attempted to call an undefined method named "getLoginActivated" of class "PrestaShop\Module\PsAccounts\Service\PsAccountsService".
in AdminLoginController.php line 75

I tried to go to the ps_tab table that was already disabled and I try to rename the ps_accounts folder to ps_accounts_ but nothing
Do you know how I can solve?
Thank you

You don't delete a module by manipulating the database. You delete it by physically deleting its directory under the modules directory.

[five]

Thank you!!