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Shipping costs for visitors not logged on the website


Massimo333

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Hello, I set up a carrier on my prestashop 1.7 website and the shipping costs are calculated correctly for logged-in users, but for not logged-in users, when they put a product on the cart,  always appears the message "free shipping (with conditions)", so: why happen this problem? How can I get the shipping costs to be correctly indicated even for users who are not logged-in?

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