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Moooss

Moooss

Hi @ndiaga  👋🏼

Thanks for helping !

I did a test and made an order myself from the english version of the front office, with a postal address outside france.
It sent only english emails... so I think there is no missing template strings, I checked all emails and they are ok.

Then I displayed the front office in french, and the language went from "english" to "french" in the back office for the concerned client account.
I sent more emails from the BO but there were still in english...

As far as your know, what is the data on which prestashop decides which email language it sends ? 

 

image.thumb.png.59f45679c7bd25878810c86d822fcd57.png

Moooss

Moooss

Hi @ndiaga  👋🏼

Thanks for helping !

I did a test and made an order myself from the english version of the front office, with a postal address outside france.
It sent only english emails... so I think there is no missing template strings, I checked emails and they are ok.

Then I displayed the front office in french, and the language went "english" to "french" in the back office for the concerned client account.
But the following emails were still in english...

As far as your know, what is the data on which prestashop decides which email language it sends ? 

 

image.thumb.png.59f45679c7bd25878810c86d822fcd57.png

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