ServiceNotFoundException backoffice broke after login. (resolved).

[Andre Matos]

This error appears from nothing. I'm logged on backoffice and click on prestashop logo, they return to this page "error 500".

Now, it's impossible to login in backoffice, it goes to this page. What can I do to resolve it? Please I need some help. Images attached.

 

Edited May 29, 2021 by Andre Matos
resolved (see edit history)

[Nickz]

2 hours ago, Andre Matos said:

This error appears from nothing.

Nothing visible most likely. The php default version could have changed by the hoster.

Hosters renew and are forced to discontinue elderly php versions your prestashop could rely on.

What server you are on? PHP version, Presta Version help to get more responses.

Edited May 29, 2021 by Nickz (see edit history)

[musicmaster]

Disable the mbo module.

[Nickz]

57 minutes ago, musicmaster said:

Disable the mbo module.

I think you should also tell him how to disable a module  

[Andre Matos]

Thanks for answering Nickz and musicmaster

 I just check. My PHP version still on 7.3. I verified and server doesn't change the version. My host is hostinger by the way.

My prestashop is 1.7.7.4 with leotheme Malibu. 

I don't know how to disable the mbo module without backoffice acess.

 

[musicmaster]

3 minutes ago, Andre Matos said:

I don't know how to disable the mbo module without backoffice acess.

 

Rename or delete the subdirectory under the /modules directory

[Andre Matos]

11 minutes ago, musicmaster said:

Rename or delete the subdirectory under the /modules directory

I do it. And system returns: 

Unable to generate a URL for the named route "admin_mbo_catalog_module" as such route does not exist.

[musicmaster]

Clean the cache by deleting the /var/cache directory.

[Andre Matos]

44 minutes ago, musicmaster said:

Clean the cache by deleting the /var/cache directory.

It works!! 👏👏

😃

I Don't know why it's happened, but your solution works. Thank you!