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MASSEGES RECIEVED but reply not going through


Leo78

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email alerts not going through. I receive messages from contact us form, I get messages with new order but when I reply to messages on backoffice it doesn't go through. I don't get any error but buyer does not receive the message.   Im using PS 1.7.7.4

I tried setting up SMTP but it gives me this error: 

Error: Por favor, comprueba tu configuración

Expected response code 220 but got an empty response

Edited by Leo78
Prestashop Edition added (see edit history)
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