Chezza Posted May 25, 2021 Share Posted May 25, 2021 (edited) We are an online store based in Australia & mostly ship to Australia. We recently had an upgrade with prestashop & now we are getting the following message once we get to shipping method on the checkout page Unfortunately, there are no carriers available for your delivery address. Have checked the Zone - Set to Oceania Country - set to Australia & all the states are setup correctly from what we can see. Anybody have a fix for this? Edit - Will calculate shipping for NZ with auspost so dont think its the weights etc Edited May 25, 2021 by Chezza (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted May 25, 2021 Share Posted May 25, 2021 Prestools has a functions where you fill in an order id and get the carriers. It doesn't use Prestashop code so it may miss something. But it checks for a lot of variables and reports on them. 1 Link to comment Share on other sites More sharing options...
El Patron Posted May 30, 2021 Share Posted May 30, 2021 without hands on review it's not possible to provide any sort of fast fix on forum. I recommend posting in job section to get a young gun to help.... you could uninstall and reinstall any shipping modules 1 Link to comment Share on other sites More sharing options...
Chezza Posted May 30, 2021 Author Share Posted May 30, 2021 Thank you everyone. We have gone to the developer of the module and they have fixed our issue. Appreciate the help provided 1 Link to comment Share on other sites More sharing options...
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