Problème import clients via CONFIGURER/Paramètres avancés/importer

[Phil2Fer65]

Lorsque je fais un import client depuis un fichier customers_import.csv  via CONFIGURER/Paramètres avancés/importer l'import semble bien se passer, je retrouve la liste des clients.

Mais si je veux modifier un client j'obtiens l'erreur suivante :

Une erreur inattendue s'est produite. [PrestaShop\PrestaShop\Core\Domain\Customer\Exception\CustomerException code 0]

Il n'y a rien dans le fichier log.

Help please !!!!

d'avance merci

Philippe

[musicmaster]

Hard to say as we don't know what was in the import file.

My approach would be to have a look in Phpmyadmin and looking for differences between the imported and the other customers. The ps_customer and ps_customer_group tables are good places to start,

[Janett]

It seems related to this issue https://github.com/PrestaShop/PrestaShop/issues/24583

[Phil2Fer65]

Thanks musicmaster.

In fact I checked already these tables and didn't notice any difference between imported & backoffice created customer record.

Anyway, I found a way : I import twice the  customers_import.csv  and it seem's to solve the problem !!

I don't understand this" miracle" !

[Phil2Fer65]

Thanks Janett,

The date field was correctly filled.

See my precedent answer to musicmaster : I wanted to check if a second import would lead to get twice the records. The second import acts as an update and it "solved" the problem....