customer reviews Google customer review badge not showing

[themichall]

Hello,

I'm trying to import a google customer reviews badge into the web(Prestashop 1.6).

The customer has an average rating 4.7 stars

 

I started with the implementation, Google links to this reference code(example)

<!-- BEGIN GCR Badge Code -->
<script src="https://apis.google.com/js/platform.js?onload=renderBadge"
  async defer>
</script>

<script>
  window.renderBadge = function() {
    var ratingBadgeContainer = document.createElement("div");
    document.body.appendChild(ratingBadgeContainer);
    window.gapi.load('ratingbadge', function() {
      window.gapi.ratingbadge.render(
        ratingBadgeContainer, {
          "merchant_id": 42,
          "position": "BOTTOM_LEFT"
        });
    });
  }
</script>
<!-- END GCR Badge Code -->

<!-- BEGIN GCR Language Code -->
<script>
  window.___gcfg = {
    lang: 'en_US'
  };
</script>
<!-- END GCR Language Code -->

 

note: in the merchant center i only found a plan for product reviews but i need customer reviews.

I also imported the code to the web with the correct merchant ID. Google costumer badge did not appear. can you help me how I can do this.

Thx for your time and helping me.

 

Edited May 19, 2021 by themichall (see edit history)

[ComGrafPL]

17 hours ago, themichall said:

Hello,

I'm trying to import a google customer reviews badge into the web(Prestashop 1.6).

The customer has an average rating 4.7 stars

 

I started with the implementation, Google links to this reference code(example)

<!-- BEGIN GCR Badge Code -->
<script src="https://apis.google.com/js/platform.js?onload=renderBadge"
  async defer>
</script>

<script>
  window.renderBadge = function() {
    var ratingBadgeContainer = document.createElement("div");
    document.body.appendChild(ratingBadgeContainer);
    window.gapi.load('ratingbadge', function() {
      window.gapi.ratingbadge.render(
        ratingBadgeContainer, {
          "merchant_id": 42,
          "position": "BOTTOM_LEFT"
        });
    });
  }
</script>
<!-- END GCR Badge Code -->

<!-- BEGIN GCR Language Code -->
<script>
  window.___gcfg = {
    lang: 'en_US'
  };
</script>
<!-- END GCR Language Code -->

 

note: in the merchant center i only found a plan for product reviews but i need customer reviews.

I also imported the code to the web with the correct merchant ID. Google costumer badge did not appear. can you help me how I can do this.

Thx for your time and helping me.

 

After steps below, you need to implement opt in code in prestashop checkout. After a client order, he will receive notification to review your store. When you get minimum 100 reviews, badge will show up.

PS: Google maps, business reviews there doesn't count.

Go to:

Log into your Merchant Center account.

Make sure your Merchant Center account is verified and claimed.

In the page menu on the left, click Growth.

Click Manage programs.

Go to the Customer Reviews card.

Click Enable to sign up.

[themichall]

1 hour ago, jacekgabor said:

After steps below, you need to implement opt in code in prestashop checkout. After a client order, he will receive notification to review your store. When you get minimum 100 reviews, badge will show up.

PS: Google maps, business reviews there doesn't count.

Go to:

Log into your Merchant Center account.

Make sure your Merchant Center account is verified and claimed.

In the page menu on the left, click Growth.

Click Manage programs.

Go to the Customer Reviews card.

Click Enable to sign up.

i know but i dont have Customer Reviews card. in growth/manage programs. Previously, I used a place id no merchant id to display Customer Reviews but it no longer works. Google has made the changes.

[ComGrafPL]

3 minutes ago, themichall said:

i know but i dont have Customer Reviews card. in growth/manage programs. Previously, I used a place id no merchant id to display Customer Reviews but it no longer works. Google has made the changes.

You should be in other programs as well as far as i know. I have all those enabled and i guess then i got into customer reviews.

Also:

"Google Customer Reviews is available in the following countries: Algeria, Argentina, Australia, Austria, Bahamas, Bahrain, Belgium, Belize, Bhutan, Brazil, Burkina Faso, Cameroon, Canada, Chad, Chile, China, Colombia, Costa Rica, Cote d'Ivoire, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, France, Gabon, Germany, Guatemala, Guyana, Honduras, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kuwait, Libya, Liechtenstein, Luxembourg, Malaysia, Maldives, Mali, Mexico, Morocco, Namibia, the Netherlands, New Zealand, Nicaragua, Norway, Oman, Panama, Papua New Guinea, Paraguay, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, State of Palestine, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste, Tunisia, Turkey, Ukraine, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, Vietnam"

[themichall]

4 minutes ago, jacekgabor said:

You should be in other programs as well as far as i know. I have all those enabled and i guess then i got into customer reviews.

Also:

"Google Customer Reviews is available in the following countries: Algeria, Argentina, Australia, Austria, Bahamas, Bahrain, Belgium, Belize, Bhutan, Brazil, Burkina Faso, Cameroon, Canada, Chad, Chile, China, Colombia, Costa Rica, Cote d'Ivoire, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, France, Gabon, Germany, Guatemala, Guyana, Honduras, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kuwait, Libya, Liechtenstein, Luxembourg, Malaysia, Maldives, Mali, Mexico, Morocco, Namibia, the Netherlands, New Zealand, Nicaragua, Norway, Oman, Panama, Papua New Guinea, Paraguay, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, State of Palestine, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste, Tunisia, Turkey, Ukraine, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, Vietnam"

Too bad I'm not on the list. so it is not possible to view customer reviews badge without merchant id?

[ComGrafPL]

Just now, themichall said:

Too bad I'm not on the list. so it is not possible to view customer reviews badge without merchant id?

You can create badge yourself but you won't get google customer reviews page with reviews list to go to. They re add new countries from time to time. You should enetr other, free google programs like free listing etc. for now.