Orders payed with Paypal are shown with doubled amount in the backend customer list

[Kiri06]

Hi,

I have orders (example Customer orderd products + shipping for 39 € payed with paypal. Invoice is also correct) that show doubled in the customer backend

This is the order list: 

This is the customer view in the backend:

I found the wrong amount in the database table orders: total_paid = correct, total_paid_real = wrong (double) amount

I use:

PrestaShop-Version 1.7.6.7

PHP-Version 7.2.34-nmm1

Paypal Modul 202 ecommerce v5.4.3

Thanks for help!

Edited May 17, 2021 by Kiri06
added screenshots (see edit history)

[202ecommerce]

Hello,

 

 

Thank you for your message.

We have tried to reproduce this issue on our test environment without success.

Please contact our support team. We will be glad to help you to resolve the issue on your web site.

 

Have a nice day !

[auroncaos]

any solutions? I have the same problem with bankwire instead, in some case when I create manually an order, I have the same problem.

[Kiri06]

11 hours ago, auroncaos said:

any solutions? I have the same problem with bankwire instead, in some case when I create manually an order, I have the same problem.

Hi,

I'm sorry, I didn't update this post. The problem was an other module "Custom Order Reference". That module changes the order-id and therefore add a second entry in the table order_payment. 

After deinstalling this module everything worked fine aganin.