ihook Posted May 13, 2021 Share Posted May 13, 2021 these error stopping user to place order and order goes into non ordered. Link to comment Share on other sites More sharing options...
El Patron Posted May 14, 2021 Share Posted May 14, 2021 always post your ps and php versions...we will wait. Link to comment Share on other sites More sharing options...
ihook Posted May 15, 2021 Author Share Posted May 15, 2021 my prestashop version os 1.7.9 and php version is 7.3 Link to comment Share on other sites More sharing options...
musicmaster Posted May 15, 2021 Share Posted May 15, 2021 (edited) New or upgraded website? Did it work before? Edited May 16, 2021 by musicmaster (see edit history) Link to comment Share on other sites More sharing options...
ihook Posted May 15, 2021 Author Share Posted May 15, 2021 thanks for the reply, its not upgraded. Link to comment Share on other sites More sharing options...
musicmaster Posted May 16, 2021 Share Posted May 16, 2021 That is a problem that hasn't been reported before. You really need someone looking directly at your shop and noticing all relevant details. Link to comment Share on other sites More sharing options...
ihook Posted May 16, 2021 Author Share Posted May 16, 2021 thanks i enable the debugging mode and i found out two main errors 1 )No route found for "GET /improve/modules/manage/action/upgrade/statslive": Method Not Allowed (Allow: POST) 2)Warning: Error while sending QUERY packet. PID=19776 Link to comment Share on other sites More sharing options...
musicmaster Posted May 16, 2021 Share Posted May 16, 2021 Did you try emptying cache? Link to comment Share on other sites More sharing options...
ihook Posted May 16, 2021 Author Share Posted May 16, 2021 yes i tried everything and tried again but the error is still their. Link to comment Share on other sites More sharing options...
ihook Posted May 17, 2021 Author Share Posted May 17, 2021 after updating my prestashop 1.6.9 to 1.7.4 backoffice not functioning well. upload module is not fuctioning seems like whole prestashop is collapse. i am using shared hosting and i am new to prestashop i have very less experience working with it. i just understand backoffice functionality. Link to comment Share on other sites More sharing options...
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