TomFord Posted May 9, 2021 Share Posted May 9, 2021 (edited) Does anyone know if customer will receive email notification after login to their account is disabled in BO? and how is email notification disabled? Thank you. Edited May 9, 2021 by TomFord (see edit history) Link to comment Share on other sites More sharing options...
joseantgv Posted May 9, 2021 Share Posted May 9, 2021 No, they will receive an error as if their account don't exist/incorrect password. Link to comment Share on other sites More sharing options...
TomFord Posted May 9, 2021 Author Share Posted May 9, 2021 Thank you for telling me customer will not receive any email notification, when we disable their login ability. Do you know if customer will receive an email notification if their password is changed in the BO customer section? Link to comment Share on other sites More sharing options...
joseantgv Posted May 10, 2021 Share Posted May 10, 2021 hace 12 horas, TomFord dijo: Thank you for telling me customer will not receive any email notification, when we disable their login ability. Do you know if customer will receive an email notification if their password is changed in the BO customer section? Neither. 1 Link to comment Share on other sites More sharing options...
TomFord Posted May 10, 2021 Author Share Posted May 10, 2021 Thank you very much for your help and answers. Do you know if the Prestashop documentation specifies which BO actions will send email notifications to customers(aside from order statuses) and where the documentation is found? Otherwise, how did you learn the answers to these questions? Link to comment Share on other sites More sharing options...
joseantgv Posted May 11, 2021 Share Posted May 11, 2021 hace 17 horas, TomFord dijo: Thank you very much for your help and answers. Do you know if the Prestashop documentation specifies which BO actions will send email notifications to customers(aside from order statuses) and where the documentation is found? Otherwise, how did you learn the answers to these questions? You won't find this anywhere. Maybe you could search for "Mail::Send" in all the PrestaShop code to check when an email is sent. 1 Link to comment Share on other sites More sharing options...
TomFord Posted May 24, 2021 Author Share Posted May 24, 2021 Thank you very much for your answers and help. I don't want to bother you and ask too many questions about this one topic, but I don't know how to search the Prestashop code, where it is or how to read it, but again thank you very much for posting to help answer my questions. Link to comment Share on other sites More sharing options...
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