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Product description and short description disappeared


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  • 5 months later...
2 hours ago, danielsaar said:

Hi moeshoek,

how did you replace a js-File?

yours

Daniel

I have Prestashop 1.7.8.0 installed, an upgrade from 1.7.6.x (and that is where this problem arose).


The module_card.js is located: your-webshop-directory/admin/themes/default/js/bundle/module/

I deleted it (can be done by ftp or by 'Files' in cPanel) and downloaded a fresh installation file at https://www.prestashop.com/en/versions

I extracted module_card.js from the zipped installation file and uploaded the js file in my own installed prestashop (by ftp in your-webshop-directory/admin/themes/default/js/bundle/module/).

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28 minutes ago, flopes1974 said:

Hello,

I have the problem again with these errors.. can you help ?

Thanks!

Teresa

no fields.jpg

In your case plugin.min.js seems to be missing in the admin folder (in your installation the admin folder is http://esteticabaixocusto.com/ywis3gk5t4geyj3z/
You could try to extract that file from the installation file of the version of Prestashop you are using.
Look for admin/filemanager/plugin.min.js and copy it to http://esteticabaixocusto.com/ywis3gk5t4geyj3z/filemanager/

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16 hours ago, moeshoek said:

In your case plugin.min.js seems to be missing in the admin folder (in your installation the admin folder is http://esteticabaixocusto.com/ywis3gk5t4geyj3z/
You could try to extract that file from the installation file of the version of Prestashop you are using.
Look for admin/filemanager/plugin.min.js and copy it to http://esteticabaixocusto.com/ywis3gk5t4geyj3z/filemanager/

Hello.

Thanks for your reply.

I couldn't find admin/filemanager/plugin.min.js

I'm sending pics

 

no fields1.jpg

no fields2.jpg

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  • 4 months later...

Hi All,

i have the same problem - 2 days ago everything was working fine but today i cant describe any product - excist or new.
i do not see this field.

i try to replace "module_card.js " but it dont help.

my error:

Quote

Uncaught Error: Syntax error, unrecognized expression: XS/Regular
    at Function.oe.error (main.bundle.js:1404:63569)
    at oe.tokenize (main.bundle.js:1404:71163)
    at oe.select (main.bundle.js:1404:72589)
    at Function.oe (main.bundle.js:1404:57315)
    at Function.e.find (main.bundle.js:1404:142069)
    at M.fn.init.find (main.bundle.js:1404:75170)
    at e.fn.init.M.fn.init (main.bundle.js:1404:75765)
    at new e.fn.init (main.bundle.js:1404:141664)
    at M (main.bundle.js:1404:51246)
    at t.value (product_page.bundle.js?1.7.8.3:1:2794)
theme.min.js:1 Uncaught TypeError: Cannot read properties of undefined (reading 'setInterval')
    at theme.min.js:1:58910
    at theme.min.js:1:59261
    at theme.min.js:1:130738
plugin.min.js:1 Uncaught ReferenceError: file_not_found is not defined
    at plugin.min.js:1:1
VM4473:2 Uncaught TypeError: u is not a constructor
    at B.init (<anonymous>:2:225955)
    at s.<anonymous> (<anonymous>:2:224136)
    at Array.<anonymous> (<anonymous>:2:65832)
    at u (<anonymous>:2:34223)
    at p (<anonymous>:2:65809)
    at <anonymous>:2:65793
    at HTMLScriptElement.o (<anonymous>:2:64820)

can you pls help me and tell what to do ?

thanks a lot
Marcin

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En 7/3/2022 a las 4:40 PM, alkath dijo:

Hi All,

i have the same problem - 2 days ago everything was working fine but today i cant describe any product - excist or new.
i do not see this field.

i try to replace "module_card.js " but it dont help.

my error:

can you pls help me and tell what to do ?

thanks a lot
Marcin

Have you cleared cache? Try in a private tab too.

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hello, abyone ? 

i have this errors. can anyone tell me how to fix it ?

Quote

Uncaught Error: Syntax error, unrecognized expression: XS/Regular
    at Function.oe.error (main.bundle.js:1404:63569)
    at oe.tokenize (main.bundle.js:1404:71163)
    at oe.select (main.bundle.js:1404:72589)
    at Function.oe (main.bundle.js:1404:57315)
    at Function.e.find (main.bundle.js:1404:142069)
    at M.fn.init.find (main.bundle.js:1404:75170)
    at e.fn.init.M.fn.init (main.bundle.js:1404:75765)
    at new e.fn.init (main.bundle.js:1404:141664)
    at M (main.bundle.js:1404:51246)
    at t.value (product_page.bundle.js?1.7.8.3:1:2794)
theme.min.js:1 Uncaught TypeError: Cannot read properties of undefined (reading 'setInterval')
    at theme.min.js:1:58910
    at theme.min.js:1:59261
    at theme.min.js:1:130738
plugin.min.js:1 Uncaught ReferenceError: file_not_found is not defined
    at plugin.min.js:1:1
VM1451:2 Uncaught TypeError: u is not a constructor
    at B.init (<anonymous>:2:225955)
    at s.<anonymous> (<anonymous>:2:224136)
    at Array.<anonymous> (<anonymous>:2:65832)
    at u (<anonymous>:2:34223)
    at p (<anonymous>:2:65809)
    at <anonymous>:2:65793
    at HTMLScriptElement.o (<anonymous>:2:64820)

 

Edited by alkath (see edit history)
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  • 2 months later...
On 10/26/2021 at 3:33 PM, moeshoek said:

I have Prestashop 1.7.8.0 installed, an upgrade from 1.7.6.x (and that is where this problem arose).


The module_card.js is located: your-webshop-directory/admin/themes/default/js/bundle/module/

I deleted it (can be done by ftp or by 'Files' in cPanel) and downloaded a fresh installation file at https://www.prestashop.com/en/versions

I extracted module_card.js from the zipped installation file and uploaded the js file in my own installed prestashop (by ftp in your-webshop-directory/admin/themes/default/js/bundle/module/).

It worked for me too.

Thank you

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  • 10 months later...

I just had this same issue. For anyone else suffering from the problem after having done an upgrade (I went from 1.7.8.0 to 1.7.8.8), the chances are if you have a Javascript error it's because you've still got the Javascript cached from your old version. It seems that despite the file changing there is no guarantee that the newer Javascript will be re-downloaded from your server by your browser.

The solution is to clear the file cache in your browser; this will force the latest version to be downloaded.  This is likely why one person above reported it 'fixed itself' - it was probably eventually updated with the correct file from the server. Similarly touching the file by overwriting it again with a fresh copy from the release package might also trigger it to be refreshed by the browser.  I note that F5/Ctrl F5/Shift F5 does not force a refresh of the Javascript in Chrome at least.

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