flopes1974 Posted May 7, 2021 Share Posted May 7, 2021 Hello. I have a problem with the product descriptions. The fields for this purpose have disappeared. Do you know how can I solve this problem? Thanks Teresa 😊 Link to comment Share on other sites More sharing options...
joseantgv Posted May 8, 2021 Share Posted May 8, 2021 Check if you have any JS error at console (Ctrl + Shift + J). Link to comment Share on other sites More sharing options...
ClassyDevs Posted May 9, 2021 Share Posted May 9, 2021 If you give me site access I can check the issue. You can use this module to give me the access temporarily. 1 Link to comment Share on other sites More sharing options...
flopes1974 Posted May 11, 2021 Author Share Posted May 11, 2021 On 5/8/2021 at 7:10 AM, joseantgv said: Check if you have any JS error at console (Ctrl + Shift + J). Thanks joseantgv ! I did that and this is what shows.. what should I do?? 🙈 Thanks for your help!! Link to comment Share on other sites More sharing options...
joseantgv Posted May 11, 2021 Share Posted May 11, 2021 But you are checking this in another page, not in your store. Open you store and check this console 1 Link to comment Share on other sites More sharing options...
flopes1974 Posted May 11, 2021 Author Share Posted May 11, 2021 Quote 3 hours ago, joseantgv said: But you are checking this in another page, not in your store. Open you store and check this console here it is Link to comment Share on other sites More sharing options...
joseantgv Posted May 12, 2021 Share Posted May 12, 2021 There is not any error. Could you check if the field is hidden by a CSS rule? Link to comment Share on other sites More sharing options...
prestaseller Posted October 24, 2021 Share Posted October 24, 2021 On 5/8/2021 at 8:10 AM, joseantgv said: Check if you have any JS error at console (Ctrl + Shift + J). Hi jose. I have the same problem. It give me these errors Link to comment Share on other sites More sharing options...
moeshoek Posted October 25, 2021 Share Posted October 25, 2021 So have I, unfortunately I don't know how to fix it. Link to comment Share on other sites More sharing options...
moeshoek Posted October 25, 2021 Share Posted October 25, 2021 I solved it by replacing module_card.js from a fresh install. 1 Link to comment Share on other sites More sharing options...
danielsaar Posted October 26, 2021 Share Posted October 26, 2021 Hi moeshoek, how did you replace a js-File? yours Daniel Link to comment Share on other sites More sharing options...
moeshoek Posted October 26, 2021 Share Posted October 26, 2021 2 hours ago, danielsaar said: Hi moeshoek, how did you replace a js-File? yours Daniel I have Prestashop 1.7.8.0 installed, an upgrade from 1.7.6.x (and that is where this problem arose). The module_card.js is located: your-webshop-directory/admin/themes/default/js/bundle/module/ I deleted it (can be done by ftp or by 'Files' in cPanel) and downloaded a fresh installation file at https://www.prestashop.com/en/versions I extracted module_card.js from the zipped installation file and uploaded the js file in my own installed prestashop (by ftp in your-webshop-directory/admin/themes/default/js/bundle/module/). Link to comment Share on other sites More sharing options...
danielsaar Posted October 26, 2021 Share Posted October 26, 2021 Hi moeshoek, that was a cool idea yours, Daniel Link to comment Share on other sites More sharing options...
prestaseller Posted October 28, 2021 Share Posted October 28, 2021 In my case it solved by itself. Lol. Anyway thanks moeshoek! Link to comment Share on other sites More sharing options...
flopes1974 Posted November 1, 2021 Author Share Posted November 1, 2021 Hello, I have the problem again with these errors.. can you help ? Thanks! Teresa Link to comment Share on other sites More sharing options...
moeshoek Posted November 1, 2021 Share Posted November 1, 2021 28 minutes ago, flopes1974 said: Hello, I have the problem again with these errors.. can you help ? Thanks! Teresa In your case plugin.min.js seems to be missing in the admin folder (in your installation the admin folder is http://esteticabaixocusto.com/ywis3gk5t4geyj3z/ You could try to extract that file from the installation file of the version of Prestashop you are using. Look for admin/filemanager/plugin.min.js and copy it to http://esteticabaixocusto.com/ywis3gk5t4geyj3z/filemanager/ Link to comment Share on other sites More sharing options...
flopes1974 Posted November 2, 2021 Author Share Posted November 2, 2021 16 hours ago, moeshoek said: In your case plugin.min.js seems to be missing in the admin folder (in your installation the admin folder is http://esteticabaixocusto.com/ywis3gk5t4geyj3z/ You could try to extract that file from the installation file of the version of Prestashop you are using. Look for admin/filemanager/plugin.min.js and copy it to http://esteticabaixocusto.com/ywis3gk5t4geyj3z/filemanager/ Hello. Thanks for your reply. I couldn't find admin/filemanager/plugin.min.js I'm sending pics Link to comment Share on other sites More sharing options...
flopes1974 Posted November 2, 2021 Author Share Posted November 2, 2021 I solved it.. THANKS!!!! Link to comment Share on other sites More sharing options...
alkath Posted March 7, 2022 Share Posted March 7, 2022 Hi All, i have the same problem - 2 days ago everything was working fine but today i cant describe any product - excist or new. i do not see this field. i try to replace "module_card.js " but it dont help. my error: Quote Uncaught Error: Syntax error, unrecognized expression: XS/Regular at Function.oe.error (main.bundle.js:1404:63569) at oe.tokenize (main.bundle.js:1404:71163) at oe.select (main.bundle.js:1404:72589) at Function.oe (main.bundle.js:1404:57315) at Function.e.find (main.bundle.js:1404:142069) at M.fn.init.find (main.bundle.js:1404:75170) at e.fn.init.M.fn.init (main.bundle.js:1404:75765) at new e.fn.init (main.bundle.js:1404:141664) at M (main.bundle.js:1404:51246) at t.value (product_page.bundle.js?1.7.8.3:1:2794) theme.min.js:1 Uncaught TypeError: Cannot read properties of undefined (reading 'setInterval') at theme.min.js:1:58910 at theme.min.js:1:59261 at theme.min.js:1:130738 plugin.min.js:1 Uncaught ReferenceError: file_not_found is not defined at plugin.min.js:1:1 VM4473:2 Uncaught TypeError: u is not a constructor at B.init (<anonymous>:2:225955) at s.<anonymous> (<anonymous>:2:224136) at Array.<anonymous> (<anonymous>:2:65832) at u (<anonymous>:2:34223) at p (<anonymous>:2:65809) at <anonymous>:2:65793 at HTMLScriptElement.o (<anonymous>:2:64820) can you pls help me and tell what to do ? thanks a lot Marcin Link to comment Share on other sites More sharing options...
joseantgv Posted March 9, 2022 Share Posted March 9, 2022 En 7/3/2022 a las 4:40 PM, alkath dijo: Hi All, i have the same problem - 2 days ago everything was working fine but today i cant describe any product - excist or new. i do not see this field. i try to replace "module_card.js " but it dont help. my error: can you pls help me and tell what to do ? thanks a lot Marcin Have you cleared cache? Try in a private tab too. Link to comment Share on other sites More sharing options...
alkath Posted March 10, 2022 Share Posted March 10, 2022 18 hours ago, joseantgv said: Have you cleared cache? Try in a private tab too. Hi, sure - cache, history.... nothings help.. Link to comment Share on other sites More sharing options...
alkath Posted March 12, 2022 Share Posted March 12, 2022 (edited) hello, abyone ? i have this errors. can anyone tell me how to fix it ? Quote Uncaught Error: Syntax error, unrecognized expression: XS/Regular at Function.oe.error (main.bundle.js:1404:63569) at oe.tokenize (main.bundle.js:1404:71163) at oe.select (main.bundle.js:1404:72589) at Function.oe (main.bundle.js:1404:57315) at Function.e.find (main.bundle.js:1404:142069) at M.fn.init.find (main.bundle.js:1404:75170) at e.fn.init.M.fn.init (main.bundle.js:1404:75765) at new e.fn.init (main.bundle.js:1404:141664) at M (main.bundle.js:1404:51246) at t.value (product_page.bundle.js?1.7.8.3:1:2794) theme.min.js:1 Uncaught TypeError: Cannot read properties of undefined (reading 'setInterval') at theme.min.js:1:58910 at theme.min.js:1:59261 at theme.min.js:1:130738 plugin.min.js:1 Uncaught ReferenceError: file_not_found is not defined at plugin.min.js:1:1 VM1451:2 Uncaught TypeError: u is not a constructor at B.init (<anonymous>:2:225955) at s.<anonymous> (<anonymous>:2:224136) at Array.<anonymous> (<anonymous>:2:65832) at u (<anonymous>:2:34223) at p (<anonymous>:2:65809) at <anonymous>:2:65793 at HTMLScriptElement.o (<anonymous>:2:64820) Edited March 12, 2022 by alkath (see edit history) Link to comment Share on other sites More sharing options...
Dorin_M Posted May 25, 2022 Share Posted May 25, 2022 On 10/26/2021 at 3:33 PM, moeshoek said: I have Prestashop 1.7.8.0 installed, an upgrade from 1.7.6.x (and that is where this problem arose). The module_card.js is located: your-webshop-directory/admin/themes/default/js/bundle/module/ I deleted it (can be done by ftp or by 'Files' in cPanel) and downloaded a fresh installation file at https://www.prestashop.com/en/versions I extracted module_card.js from the zipped installation file and uploaded the js file in my own installed prestashop (by ftp in your-webshop-directory/admin/themes/default/js/bundle/module/). It worked for me too. Thank you Link to comment Share on other sites More sharing options...
ric355 Posted March 31, 2023 Share Posted March 31, 2023 I just had this same issue. For anyone else suffering from the problem after having done an upgrade (I went from 1.7.8.0 to 1.7.8.8), the chances are if you have a Javascript error it's because you've still got the Javascript cached from your old version. It seems that despite the file changing there is no guarantee that the newer Javascript will be re-downloaded from your server by your browser. The solution is to clear the file cache in your browser; this will force the latest version to be downloaded. This is likely why one person above reported it 'fixed itself' - it was probably eventually updated with the correct file from the server. Similarly touching the file by overwriting it again with a fresh copy from the release package might also trigger it to be refreshed by the browser. I note that F5/Ctrl F5/Shift F5 does not force a refresh of the Javascript in Chrome at least. Link to comment Share on other sites More sharing options...
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