Cannot access to backoffice after upgrading to Prestashop 1.7.7.4

[libreriasemola]

hallo

I just upgraded my prestashop from 1.7.6.5 to 1.7.7.4 with 1 click upgrade.

the upgrade run smoothly reporting no errors.

front office works fine.

after trying to access back office, after typing id and pw, the screen remains stuck as shown below:

 

I tried to empty browser cache, and tried different browers and different employee accounts.

Running on a A2hosting VPS server.

PHP version: 7.1

sql: 10.3.27-MariaDB - MariaDB Server

any suggestions on how to fix this?

thank you

Corrado

www.libreriasemola.it

 

 

[tommcmur]

I am having the same issue, but php is 7.3

 

[tommcmur]

Updated php to 7.4 and it now works.

 

[mcbole62]

Same problem.   Any solutions ?

[SliderFlash]

Possibly replace the login form with the backup,
admin/themes/default/template/controllers/login

[tomduebaeck]

any other solutions?   mine show the login box. i enter user and pw and it runs for a few seconds and just show me the same login box with blank fields...

Upgraded to 1.7.7.5

[SliderFlash]

try other browsers

[tomduebaeck]

Tried Edge, Firefox and Chrome....

[Marcilio Alves]

I have the same problem already installed all version of 1.7 is hosted on hostgator PHP 7.4, database 5.6.43

[tomduebaeck]

Hi, are you using ANTIVIRUSPRO?  if so that is the problem, i guess other antivirus programs might do the same.

go to modules/antiviruspro/override/controllers/admin/AdminLoginController.php, rename it to AdminLoginController.phpxx

Then you can login

 

 

 

[SliderFlash]

Am 8.5.2021 um 8:22 PM schrieb SliderFlash:

Possibly replace the login form with the backup,
admin/themes/default/template/controllers/login

already tried?

[ComGrafPL]

On 7/2/2021 at 10:46 PM, Marcilio Alves said:

I have the same problem already installed all version of 1.7 is hosted on hostgator PHP 7.4, database 5.6.43

1.7.7.5 works with PHP 7.3. Try with that.

[PrestaServicePro]

[tomduebaeck]

My case had nothing to do with PHP version, of course I tried them all first.

Antiviruspro was the problem.

 

[TamasFelix]

I had a similar connection problem www.kiwigym.ro problem solved, I uninstalled the antivirus from the pc. BitDefender blocked the page, I uninstalled it and now I use Avira.

[Mian Waqas]

The issue is because PHP 7.3 have some compatiablity issues after you upgrade to 1.7.x  so try with PHP 7.2 or PHP 7.4 hopefully that will fix the issue for many stores.

 

Regards