Order are not appearing in my Order section.

[ihook]

2 costumers order on my store and they successfully ordered and i received payment confirmation email. 

but their order are no showing on order section. when i go to cart i found out they are in non ordered. 

[MISHChairo]

I have the same issue. Have you found something?

[musicmaster]

When you place an order the webshop transfers control to the payment provider. The payment provider makes a call back to the webshop to conform that the payment was finished successfully. What you mention usually happens when the callback from the payment provider goes wrong. So you should look in your php error log whether there is an error from those payment callbacks.

[ihook]

On 5/20/2021 at 10:01 PM, MISHChairo said:

I have the same issue. Have you found something?

no dear

[MISHChairo]

On 5/21/2021 at 4:21 AM, musicmaster said:

When you place an order the webshop transfers control to the payment provider. The payment provider makes a call back to the webshop to conform that the payment was finished successfully. What you mention usually happens when the callback from the payment provider goes wrong. So you should look in your php error log whether there is an error from those payment callbacks.

Ths for your soon response, last week I replaced th Paypal USA payment module for standard Paypal module and seems like it was the solution. Im receiving emails from orders and payments emails as well. I want to monitor activity for some time in order to close this issue.

Thx so much for your help!

Regards.