New shop and backup old ?

[sebpil]

Hi,

Since my old Prestashop is completely blocked from login and I cannot analyze what the problem is in the log files, I am about to give up the attempts to log in to back office.

How can I backup my current products?
I want to backup the products and start a new shop instead.

Or is it possible to start a new store and import products from old store before I remove it?

[musicmaster]

Quite likely your problem is solvable for someone with some experience with Prestashop. 

Anyway, you can use my free tool Copy_shopdata to copy your business data (products and orders) to a new shop of the same version.

 

[sebpil]

I never get this to work.

How to point the old shop somewhere so Prestashop know where to get data from?

It os certainly not easy trying to use/place this thing somewhere, in new or old shop etc.
First of all it is not possible to install it when I downloaded the zip file, it just says error, probably because it is very old, from 2015 and now we have 2021.
Is there some working tool available for new shops?

[musicmaster]

49 minutes ago, sebpil said:

I never get this to work.

How to point the old shop somewhere so Prestashop know where to get data from?

It os certainly not easy trying to use/place this thing somewhere, in new or old shop etc.
First of all it is not possible to install it when I downloaded the zip file, it just says error, probably because it is very old, from 2015 and now we have 2021.
Is there some working tool available for new shops?

This is one of the products where you really need to read the manual first.

And don't try to install it as a module. It isn't.