mrseo88 Posted April 20, 2021 Share Posted April 20, 2021 (edited) Good evening everyone, Since yesterday morning I have been experiencing problems with payments on paypal, people are unable to pay by card without creating accounts. 202 ecommerce official paypal module, latest version. In practice, when I am redirected to paypal they go to the "Pay by card" section (without registration) enter all the necessary data check "No - I do not want to create a paypal account" and when they click to proceed with the payment, paypal redirects them back to the page and request to fill in the data again. Edited April 20, 2021 by mrseo88 (see edit history) Link to comment Share on other sites More sharing options...
202ecommerce Posted April 22, 2021 Share Posted April 22, 2021 Hello, Thank you for your message. Could you please give us some more details : Quote paypal redirects them back to the page and request to fill in the data again. Could you please provide a screenshot or explain to what kind of page your users are redirected? Is it PayPal page(paypal is visible in the URL) or some page on your web site? Please also provide the exact number of the version you are using? Is it 5.4.2? Thank you Link to comment Share on other sites More sharing options...
mrseo88 Posted April 23, 2021 Author Share Posted April 23, 2021 (edited) On 4/22/2021 at 11:43 AM, 202ecommerce said: Hello, Thank you for your message. Could you please give us some more details : Could you please provide a screenshot or explain to what kind of page your users are redirected? Is it PayPal page(paypal is visible in the URL) or some page on your web site? Please also provide the exact number of the version you are using? Is it 5.4.2? Thank you Module version is 5.4.2 On paypal site Customers can checkout using Paypal, but Guest Checkout isn't working. It will accept all information except shipping is blank and has no options. After compiling all required data "Card and Billing data" , When trying to submit payment (Continue button), it comes back to the same page (Paypal guest checkout) Edited April 23, 2021 by mrseo88 (see edit history) Link to comment Share on other sites More sharing options...
Glen MacPherson Posted April 25, 2021 Share Posted April 25, 2021 This is my precise problem as well. Note that paying by PayPal works fine, but paying by credit card fails with the infamous, "Things don't seem to be working at the moment" message. I also get the weird behaviour where you must enter your credit card information twice before finally getting the error. I've invested at least 50 hours getting this store ready for a friend, but the entire project is now in jeopardy because of this. Link to comment Share on other sites More sharing options...
202ecommerce Posted April 27, 2021 Share Posted April 27, 2021 Hello, Could you please also provide me the screenshot of the page with the error : "Things don't seem to be working at the moment" It is important for understanding the source of the problem. Thank you in advanced ! Link to comment Share on other sites More sharing options...
Glen MacPherson Posted April 28, 2021 Share Posted April 28, 2021 I got it to work. I was trying to pay for the test item using my own PayPal account. That is, I was the buyer and the seller. PayPal didn't like this! Thanks. 1 Link to comment Share on other sites More sharing options...
toninogemma Posted May 21, 2021 Share Posted May 21, 2021 anche io ho lo stesso problema, molti clienti non riescono a pagare senza avere l'account paypal Link to comment Share on other sites More sharing options...
Nickz Posted May 23, 2021 Share Posted May 23, 2021 On 5/21/2021 at 9:31 AM, toninogemma said: anche io ho lo stesso problema, molti clienti non riescono a pagare senza avere l'account paypal existe más que un solo proveedor de TDC, klarna, Stripe, todos aceptan TDC (Tarjeta de Crédito) Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now