I want my voucher to also cover my shipping cost.

[Nickovitshj]

Hello,

Current PrestaShop version: 1.7.6.5

Current issue:
As you can see on my screenshot that I attached my total cost (Product + Shipping) is €135.81 (121+14.81)
My Voucher is worth €242. 
My clients still have to pay for shipping €14.81 even though the voucher is worth more then the two combined.

What I want to achieve:
Voucher is worth €242.
Total cost (Product + Shipping) is €135.81
Client needs to pay €0,00.

Does anyone know if there is a module which can help me with this. Or if there are overrides that can be made for this.
I have looked into everything that is default on PrestaShop. Having the voucher enable free shipping is not a solution in my use case.
Why is there on the actions tab only an option saying 'Order (Without shipping)' and not one option 'Order (With shipping)'?

Am I the only one thinking it's so weird this is not a default option?
Or is this for some reason an intendeded purpose within an Ecommerce platform?

[joseantgv]

You can only configure X€ discount + Free shipping, not X€ discount including shipping.

To do this you would need a module https://addons.prestashop.com/en/promotions-gifts/9129-promotions-and-discounts-3x2-sales-offers-packs.html

[Nickovitshj]

Hi, I found the module below:

https://addons.prestashop.com/en/wishlist-gift-card/26859-add-shipping-cost-in-gift-card-voucher-discount-amount.html

But there is a bug in it where I discovered that it only fully works when you make the amount tax included.
When the amount is tax excluded it doesn't always cover the shipping charge.

I have notified the developer of this bug and he's currently looking into it he said.